Skip to Content

Convenience Services

Print

Sometimes it's easy to forget we're a financial institution.

Considering all the services we provide, it's no wonder members come to us for more than their financial goals.

Whether your goals are financial or personal, Quorum is always at your service.


View our Easy & Convenient Banking Guide to learn more about the products and services we offer.


Bank by Phone

What can we do for you? It's your call.

We've been refining our member service for a while. Now we've got it completely dialed in.

The friendly voices at our Call Center are standing by to help with everything from password assistance to wire transfers. Our representatives are trained, empowered and ready to fulfill all your requests right over the phone.

Day or night, you can perform all your banking transactions with VoiceConnect, our automated telephone service. Get balances, make payments and more without lifting a finger—just say what you need. We'll do the rest.

  • Call (800) 874-5544 (overseas members call 001-914-641-3700)
  • Select option 1 for VoiceConnect or option 3 to speak with a Member Service Representative.

Bank by Mail

Full service begins at home.

Can't get to one of our branches? Bring the convenience of banking right to your home, with the ability to make deposits by mail.

Get a free supply of our Bank by Mail envelopes and mail your check deposits right to us. Once we receive your checks, the deposit will appear in your account. Now you don't ever have to leave the house to do your banking—not even to get the envelopes.

Contact us to have a supply of envelopes mailed to you.

Can't wait for your checks to reach us by mail? Get instant access to your funds with Online Deposits.

Your funds transfer is just a call or a click away.

We make it easy to transfer funds between Quorum accounts, accounts at other financial institutions and merchants. Electronic transfers are fast, easy, free and secure.

Our ABA Routing and Transit Number is 221981335.

Automated Clearing House (ACH) Transfers: Set up electronic credits and debits (like gym membership, direct deposit, Social Security payments) to and from your checking or savings account.

View detailed account information to provide your merchant.

External Transfers (U.S. only)*: Transfer funds between Quorum FCU checking accounts and accounts at other financial institutions. Log in to Online Banking, then click on "Add External Account" under "Services" and follow the step-by-step instructions.

View External Transfers FAQ.

Wire Transfers: Move money almost anywhere in the world conveniently and safely. Transfer funds from another institution right to your Quorum account—free**. Set these up through Online Banking and clicking on "Other Services" then "Wire Transfer Requests" or by phone with a Quorum representative.

View detailed account information for Wire Transfers.

Western Union: Send funds to any Western Union location. Recipient must have proper identification.

*Basic Savings, Holiday Club, Money Management, Name-Your-Own Savings and loan accounts are not eligible for this service.

**Your other financial institution may charge a fee.

Help is on the way.

We’re dedicated to helping you realize your financial goals. That’s why Quorum membership entitles you to free, unbiased, confidential money-management counseling and education through BALANCE. Counselors can help you:

  • Develop a manageable spending plan
  • Increase savings
  • Reach your goal of home ownership
  • Avoid bankruptcy
  • And more

Click here to visit the BALANCE Financial Fitness Program website

Online Financial Education

You’ll also have access to multiple online financial tools for handling credit reports, identity theft, investing and more at BalanceTrack.

Financial Counseling by Phone

BALANCE counselors can answer many of your questions immediately. For more complex issues, such as debt elimination or budget development, an appointment can be scheduledso you get the personal attention you need to meet your objectives.

Simply call (888) 456-2227. Counselors are available Monday through Thursday, 8 a.m. to 11 p.m.; Friday, 8 a.m. to 8 p.m.; and Saturday, 11 a.m. to 8 p.m. (ET).

Have a Question? Contact Us

Learn About Online Deposits