Quorum Federal Credit Union: Disclosure: Bill Payment

ONLINE BILL PAYMENT DISCLOSURE AND AGREEMENT
NOTE: All references within this document to the terms "Payment Service" and/or "the Service" reflect the Online Banking Bill Payment Service offered by Quorum Federal Credit Union (Quorum FCU).

You acknowledge electronic receipt of the Terms and Conditions Agreement ("Agreement") associated with Online Banking Bill Payment Service and agree that you have read and will abide by this Agreement. You also agree that Quorum FCU does not need to provide you with an additional, paper (non-electronic) copy of this Agreement unless specifically requested. Further, you understand that a copy of this Agreement can be printed by using your browser's print command and a printer.

1. Use of a Third-Party Bill Payment Service Provider
Metavante (Formerly M&I) is the third-party bill payment service provider who Quorum FCU has contracted to provide the Payment Service to its members. Metavante will be processing all bill payments. Quorum FCU, at its sole discretion, reserves the right to change Online Banking Bill Payment Service providers.

2. Enrollment Request for the Online Banking Bill Payment Service
Quorum FCU reserves the right to refuse enrollment in the Online Banking Bill Payment Service to any member who does not meet the Service criteria which has been established by Quorum FCU. Among other requirements, a valid e-mail address is a requirement of the Service.

Terms:
Payee means the vendor, person or entity to which you wish a bill payment to be directed.

Payment Instructions means the information provided by you to the Service for a bill payment to be made to your Payee (e.g., Payee name, account number, payment amount, payment date, etc.).

Payment Account means your Checking Account and, in the instance of non-sufficient funds and/or an overdrawn account, any applicable share account or available balance on line-of-credit accounts at Quorum FCU, from which all bill payments may be made and/or such funds collected. Multiple checking accounts may be established as Payment Accounts. Contact Quorum FCU for more information.

Business Day or Processing Date means Monday through Friday, excluding Federal and observed Quorum FCU holidays.

Scheduled Payment Date means the Business Day of your choice upon which your bill payment will be made and your Payment Account will be debited.

Cutoff Time means 8:00 p.m. Central Time (CT) on any Business Day, and is the time by which you must transmit instructions to have them considered entered on that particular Business Day.

By providing the Payment Service with the names and account information of those entities and/or persons to whom you wish to direct payment, you authorize the Service to follow the Payment Instructions that it receives from you or your authorized user through the Online Banking Bill Payment Service. When the Service receives a Payment Instruction, you authorize it to debit your Payment Account(s) and remit funds on your behalf so that the funds arrive as close to the Business Day designated by you as reasonably possible.

3. Payments and Transfers From My Payment Account May be Processed in Three Different
Ways:

Today: If you designate a bill payment as a "Today" transaction, the processing date will be the same Business Day if requested prior to 8:00 p.m. Sufficient available funds must be available at the time you request the transaction. "Today" payments may not be canceled for any reason once you have ended an Online Banking session. All “Today” transactions are immediately deducted from your Payment Account.
Future: If you designate a payment as a "Future" transaction, you may request that the transaction be made on a future date that you may designate up to 365 days in advance. The processing date will be the effective (processing) date you entered. You will not be able to establish payments with an effective date that is not a Business Day. Sufficient and available funds must be available by midnight of the night before the processing date, but will be deducted from your Payment Account on the actual processing date. "Future" transactions may be canceled or changed until 8:00 p.m. CST of the night before the processing date through the Online Banking Bill Payment Service.
Recurring: If you designate a payment as a "Recurring" transaction, you may request that the transaction be made in the same amount to the same merchant or account on a specified regular, periodic basis (i.e., weekly, bi-weekly, monthly, etc.). You will designate a "start" and "end" date. The processing date will be the effective (processing) date you entered, or the next Business Day should the effective date fall on a weekend or holiday. Sufficient and available funds must be available by midnight of the night before the processing date, but will be deducted from your Payment Account on the actual processing date. "Recurring" transactions may be canceled or changed until 8:00 p.m. of the night before the processing date through Online Banking Bill Payment Service. You may not establish multiple recurring payments to the same Payee.

4. Stopping or Modifying Online Banking Bill Payment Authorized Payments:
Payments designated as "Today" transactions cannot be stopped, canceled, or changed once your Online Banking session is terminated. Stop Payments are only applicable to payments made by check that have not cleared. In order to request a check Stop Payment on a transaction processed through the Service, you must contact Quorum FCU at (800) 874-5544 or (914) 641-3700. If the Stop Payment can be processed, credit to your Payment Account will be processed within two (2) or three (3) Business Days from the Stop Payment request date. You are responsible for completing any modifications to payments, payees, etc. via the Service.

5. Bill Payments:
All payments you make through the Service will be deducted from your designated Payment Account. Any payment you wish to make through the Service must be payable in U.S. Dollars. Each Payee must appear on the Payee list you create with Quorum FCU and the account you are paying must be in your name.

You must allow sufficient time for the Payee to receive and process the payment before the payment due date (the due date shown on your invoice or provided in your agreement with Payee, not taking into account any grace period provided by the Payee). You will assume full responsibility for all late fees, finance charges, or other actions taken or imposed by Payee.

IMPORTANT: Payments may take up to ten (10) days to reach the Payee, as they are sent either electronically or by check. Quorum FCU is not liable for any service or late charges levied against you.

Quorum FCU is responsible only for exercising ordinary care in making payments upon your authorization and for mailing or sending a payment to the designated merchant. Quorum FCU is not liable for any damages you incur if you do not have sufficient funds in your Payment Account to make the payment on the scheduled Payment Date, if the estimated time to allow for delivery to the Payee is inaccurate, or due to delays in mail delivery, changes of merchant address or account number, the failure of any merchant to account correctly for the payment in a timely manner, or for any other circumstance beyond the control of Quorum FCU.

To use the Service, you must keep Quorum FCU aware of changes in your contact information (e.g., address, telephone numbers and e-mail address). A written notice will be sent to you of transactions Quorum FCU is unable to process because of insufficient or unavailable funds or any other return reason. In addition, an e-mail notice will also be sent to you. In all cases, you are responsible for either making alternate arrangements for the payment, or rescheduling the payment through the Online Banking Bill Payment Service. Returned payments will be canceled and will prevent you from making more payments until resolved. Generally, the Service is reinstated five (5) Business Days after payment is received from a previously returned payment.

You authorize Quorum FCU, and any third party acting on behalf of Quorum FCU, to choose the most effective method to process your payments. You will receive a transaction confirmation number for each properly instructed payment. In addition to all other limitations of liability set forth herein, Quorum FCU shall not be liable for any failure to make a payment if you do not receive a confirmation number.

Quorum FCU will use its best efforts to make all your payments properly. However, Quorum FCU shall incur no liability if it is unable to complete any payments initiated by you through the Service because of the existence of any one or more of the following circumstances:

If, through no fault of ours, your Payment Account does not contain sufficient funds to complete the payment or transfer, or the transfer would exceed the credit limit of your overdraft account;
The bill payment processing center is not working properly and you know or have been advised by the Service about the malfunction before you execute the transaction;
The Payee mishandles or delays a payment sent through the Service;
You have not provided the Service with the correct names, phone numbers, or account information for those persons or entities to whom you wish to direct payment;
Circumstances beyond Quorum FCU's control such as, but not limited to, fire, flood, or interference from an outside force prevent the proper execution of the transaction and Quorum FCU has taken reasonable precautions to avoid those circumstances;
Other exceptions set forth in this Agreement.

Provided none of the foregoing exceptions to the Service performance obligations are applicable, and provided you have complied with all these terms and conditions, if the Service causes an incorrect amount of funds to be removed from your Payment Account or causes funds from your Payment Account to be directed to a person or entity which does not comply with your Payment Instructions, Quorum FCU shall be responsible for your losses and damages. Payment will be made to your Payee either electronically via the Automated Clearing House (ACH) or by check. The method of payment depends upon the processing method that can be accommodated by the Payee or Metavante (e.g., some Payees are unable to accept electronic payments). You will be notified to allow three (3) or five (5) Business Days for payment processing at the time payments are established. Payments made through the Service will appear on periodic statements.

Prohibited Payments
The following payment types are prohibited through the Service:

Tax payments
Court ordered payments
Payments to Payees outside the United States or its possessions/territories.
Other categories of Payees that you may establish from time to time.
Payments to Payees in excess of $9,999.99

Limitation Of Liability
The foregoing shall constitute Quorum FCU’s entire liability and your exclusive remedy. In no event shall Quorum FCU be liable for any direct, indirect special, incidental, consequential or exemplary damages, including lost profits (even if advised of the possibility thereof) arising in any way out of the installation, use, or maintenance of the equipment, software and/or the service.

6. Exclusions of Warrantees:
The service and related documentation are provided “as is” without any warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchant ability and fitness for a particular purpose.

Personal Identification Code and Security
You agree not to give or make available your Quorum FCU Online Banking Personal Identification Number (PIN) or your Online Banking Bill Payment User ID to any unauthorized individuals. You are responsible for all bill payments you, and your Online Banking Bill Payment PIN, authorize using the Service. If you do permit other persons to use the Service or your Online Banking PIN or Online Banking Bill Payment User ID (even though you have agreed not to disclose this information) or your Online Banking PIN or Online Banking Bill Payment User ID, you are responsible for all transactions they authorize. If you believe that your Quorum FCU Online Banking PIN has been lost, stolen or compromised, or that someone may attempt to use the Service without your consent or has transferred money from your account by accessing your account without your permission, you must notify Quorum FCU immediately by calling us at (800) 874-5544 or (914) 641-3700. You also agree that Quorum FCU may revoke your Online Banking Services, which will in turn revoke use of the Service, if unauthorized account access and/or transactions occur as the apparent result of negligence in the safeguarding of the User ID belonging to you and/or your authorized user. Further, you agree that, if Quorum FCU is notified that you have included Quorum FCU in filing of a petition of bankruptcy, Quorum FCU may revoke or refuse to grant you Online Banking Bill Payment Service and/or Quorum FCU Online Banking access to your account.

Your Liability for Unauthorized Transfers
If you notify Quorum FCU within two (2) Business Days after you learn of unauthorized access to your Payment Account(s) and/or that your Quorum FCU Online Banking PIN has been lost, stolen or compromised, you are liable for no more than $50. If you fail to notify Quorum FCU within two (2) Business Days after you learn of unauthorized access to your Payment Account(s) and/or that your Quorum FCU Online Banking PIN has been lost, stolen or compromised, and we determine that we could have prevented the unauthorized access to your Payment Account(s), or use of your Quorum FCU Online Banking PIN had you notified us, you could be responsible for as much as $500. If your monthly statement or your online account detail reflects any transfers or payments that you did not make, notify us at once. If you do not tell us within sixty (60) days after the first statement reflecting an unauthorized transfer(s) or payment(s) was mailed to you, you may not be refunded any money you lost after the sixty (60) days, provided that we can prove we could have stopped someone from taking the money if you had told us in a timely manner.

Disclosure of Account Information to Third Parties
It is our general policy to treat your account information as confidential. However, we will disclose information to third parties about your account or the transfers you make ONLY in the following situations:

If we return transfers or payments made from your Payment Account which are drawn on insufficient funds or if we are unable to complete an electronic transfer or payment because of insufficient funds, or
Where it is necessary for completing transfers, or
In order to verify the existence and condition of your Payment Account to a third party, such as a credit bureau or merchant, or
To a consumer reporting agency for quality assurance survey/research purposes only, or
In order to comply with a governmental agency or court order, or
If you give us your written permission.

Charges or Fees
The Quorum FCU Fee Schedule incorporated herein by reference sets forth the fees associated with the Service. Standard deposit account fees will continue to apply. You are responsible for any and all telephone access fees or Internet service fees that may be assessed by your telephone and/or Internet service provider.

In the Event a Service Transaction Is Returned and/or Overdraws Your Payment Account
In using the Service, you are requesting the system to make payments for you from your Payment Account. If we are unable to complete the transaction for any reason associated with your Payment Account (for example, there are not sufficient funds in your Payment Account to cover the transaction), the transaction may not be completed. In some instances you will receive a return notice from Quorum FCU. In these cases, you agree that normal account fees will be charged to your account in accordance with Quorum FCU’s established and published Fee Schedule. By enrolling for and using this Online Banking Bill Payment Service you agree that Quorum FCU has the right to collect funds from all of your accounts as well as the available balance on your line-of-credit accounts to recover funds for all payments that have been requested to be paid by you or your authorized user; this includes accounts on which you are the primary member-owner, as well as accounts on which you are the joint owner.

Alterations and Amendments
The terms of this Agreement, applicable fees and service charges may be altered or amended by Quorum FCU from time to time. In such event, Quorum FCU shall send notice to you at your address on record or by secure electronic message via the Quorum FCU Online Banking Service. Any use of the Service after Quorum FCU sends you a notice of change will constitute your agreement to such change(s). Further, the Service may, from time to time, revise or update the programs, services, and/or related material, which may render all such prior versions obsolete. Consequently, Quorum FCU reserves the right to terminate this Agreement as to all such prior versions of the Online Banking Bill Payment programs, services, and/or related material and limit access to the Service's more recent revisions and updates.

Contact Information Changes
You agree to promptly notify Quorum FCU of any change in your address and other contact information.

Termination or Discontinuation
In the event you wish to discontinue the Service, you must contact Quorum FCU at least ten (10) days prior to the actual service discontinuation date. Quorum FCU may terminate use of the Service to any individual at any time without advance notice. Neither termination nor discontinuation shall affect your liability or obligation under this Agreement.

Payee Limitations
Quorum FCU reserves the right to refuse to pay any person or entity to which you may direct a payment. Quorum FCU is obligated to notify you promptly if it decides to refuse to pay a person or entity designated by you. This notification is not required if you attempt to pay tax or court-related payments or payments outside the United States and its possessions/territories, which are prohibited under this Agreement.

Information Authorization
Through your enrollment in the Online Banking Bill Payment Service, you agree that Quorum FCU (or its third-party bill pay service provider) reserves the right to request a credit agency report and/or a review of your credit rating at its own expense through an authorized credit agency/bureau. In addition, you agree that the Service reserves the right to obtain financial information regarding your account from a merchant or financial institution to resolve payment-posting problems.

Disputes
In the event of a dispute regarding the Service, you and Quorum FCU agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between you and Quorum FCU which supersedes any proposal or prior agreement, oral or written, and any other communications between you and Quorum FCU relating to the subject matter of this Agreement. In the event of a conflict between the terms of this Agreement and any verbal representation or interpretation by one of our employees, the terms of this written Agreement shall control.

Assignment
You may not assign this Agreement to any other party. Quorum FCU may assign this Agreement to any future, directly or indirectly, affiliated company. Quorum FCU may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third-party service providers.

No Waiver
Quorum FCU shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by Quorum FCU. No delay or omission on the part of Quorum FCU in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.

Captions
The captions of Sections hereof are for convenience only and shall not control or affect the meaning or construction of any of the provisions for this Agreement.

Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New York and the United States of America, without regard to its conflicts of laws provisions.

Errors and Questions
Refer to Error Resolution, Part V of the Truth-In-Savings Disclosure.

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