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  Policies & Disclosures
  Home > Disclosures > Truth-In-Lending
Truth In Lending
 
 

ALL-IN-ONE CREDIT AGREEMENT AND LENDING DISCLOSURES

A.   All-In-One Credit Agreement
B.   Your Billing Rights
C.   Credit Card Agreement
D.   Platinum Visa Points Program
E.   Checking Reserve Agreement
F.   CUNA Mutual Group

A. ALL-IN-ONE CREDIT AGREEMENT

This All-In-One Credit Line Personal Loan Agreement and Truth-In-Lending Disclosure will be referred to as “this Plan” and will govern borrowing pursuant to secured advances, signature advances, reserve accounts and Visa/MasterCard lines of credit. The “Credit Union” refers to Quorum Federal Credit Union or anyone to whom the Credit Union transfers its rights under this Plan.

1. How this plan works:
The Credit Union anticipates that a member will borrow money (called advances) under this Plan from time to time. The Credit Union, however, is not required to make advances under this Plan and can refuse a request for an advance at any time. The Credit Union Rate Sheet describes the different types of credit (called subaccounts) available under this Plan. If you have been approved for credit under a subaccount, you will be given a specific credit limit for that subaccount. For other subaccounts you may not be given a specific dollar limit.

2. Promise to pay:
All advances made under this Plan must be repaid to the Credit Union as well as any applicable charges described herein or on the Credit Union Rate Sheet. This includes all interest on what is owed until the total amount has been repaid. The interest rate depends on the subaccount under which the advance is made. The Credit Union Rate Sheet shows the current interest rates as daily periodic rates and their corresponding annual percentage rates. The Credit Union Rate Sheet explains how the variable interest rate works.

3. Payments:
The amount of the payment for an advance is determined according to the Credit Union Rate Sheet. The Credit Union reserves the right to set the initial payment amount due on each loan advance. Payments are due on the first day of each month, unless a different date is set by the Credit Union at the time of an advance. If the Credit Union Rate Sheet has no payment schedule for a subaccount, the amount and due date of payments will be determined at the time of each advance.

Payments must include any amount past due, late charges, and any amount by which has exceeded any credit limit given for a subaccount. All or part of the balance owed at any time can be repaid without any prepayment penalty.

4. Automatic transfer of loan payment:
At the Credit Union’s option, monthly payments may be made by transferring funds from an authorized Credit Union account.

5. Payment allocation:
Payments will be applied in the following order to any of these costs owed: collection costs, late charges, finance charges, unpaid balance due. Any unpaid part of the finance charge will be paid by later payments and will not be added to the unpaid balance.

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6. Cost of credit:
The dollar amount paid for money borrowed is called a finance charge. The finance charge begins on the date of each advance. To compute the finance charge, the unpaid balance for each day since the last payment (or since an advance if a payment has not yet been made) is multiplied by the applicable daily periodic rate. The sum of these amounts is the finance charge owed. The balance used to compute the finance charge is the unpaid balance each day after payments and credits to that balance have been subtracted and any new advances have been added. A finance charge will be computed separately for each separate balance under this Plan.

7. Security interest:
The savings and deposits in all joint and individual accounts with the Credit Union now and in the future will secure all advances under this Plan. Whether additional security may be required depends on the type of credit requested. If an advance is requested under a subaccount, which describes property, that type of property must also be given as security. For example, a subaccount for an auto loan means the security will be a car. Exempt funds in an Individual Retirement Account are not subject to the security interest given in the savings and deposits except to the extent legally permissible. Funds from Social Security payments are excluded.

Property given as security under the Plan or for any other loan may secure all amounts owed to the Credit Union now and in the future.

If a loan or line-of-credit is secured by stock, a security interest is granted in the stock being pledged to secure this loan. A stock assignment form must be completed which is available from the Credit Union. The line-of-credit will be 70% of the market value of the stock pledged. If the value of the stock decreases, the line-of-credit that is secured by the stock will decrease proportionately. If the value of the stock decreases and the sub-account balance exceeds the required percentage of the market value of the stock, additional security must be immediately offered or payment must be made of the amount necessary to reduce the outstanding balance to no more than the stated applicable percentage of the market value of the pledged stock. Failure to do so, causes default and Credit Union may exercise all of the remedies provided in this Agreement. In addition, the Credit Union has the right to sell as much of the pledged stock as is necessary to reduce the outstanding balance to the required percentage of the market value of the remaining stock after the proceeds of the sale have been applied to the outstanding balance. This Agreement is subject to the applicable rules and regulations of the government agencies and the exchanges upon which the stock is traded. If there is default on any agreement under this Plan, except for an agreement that is secured by real property, the Credit Union may, with or without prior notice, sell any of the stock that is in its possession and apply the net proceeds, after deducting costs of sale, to the loan balance. Nothing herein shall obligate the Credit Union to sell any stock at any particular time and it may decline to sell or sell at its sole discretion.

8. Terms of Default:
You will be in default if:
  • Payments are not made on time;
  • Failure to comply with all the terms in this Agreement;
  • Any information furnished to the Credit Union to obtain an advance is false in a material way;
  • The proceeds are not being used for the purpose stated;
  • Bankruptcy or property is taken by legal proceedings;
  • The value of the collateral, as determined by the Credit Union, is not equal to or greater than the principal balance plus accrued finance charges, if any;
  • The collateral is not in possession (i.e., impounded or seized by legal authorities).

While in default, the Credit Union can demand immediate payment of the entire amount owed under the Plan without giving advance notice. If immediate payment is demanded, interest will continued to be paid, at the applicable interest rates in effect under this Plan, until what is owed has been repaid. If a demand for immediate payment has been made, the savings, deposits and any other collateral given as security for this Plan can be applied towards what is owed. The Credit Union can also exercise any other rights given by law when in default.

9. Demand:
The Credit Union may demand immediate payment of the entire amount owed under this Plan upon a default.

10. Other Provisions:

  • No selling, transferring or assigning any collateral pledged to the Credit Union without prior written consent of the Credit Union.
  • The Credit Union can accept a late or partial payment, even though marked “payment in full” without losing any of its rights.
  • This credit Agreement is the property of the Credit Union and from time to time the Credit Union may obtain credit reports or release credit information in compliance with the Fair Credit Reporting Act.
  • You authorize a current employer to release to the Credit Union a current home address for you and to inform the Credit Union of any known or anticipated termination of employment.
  • When advances are made for purchases secured with a motor vehicle or vessel, you agree to maintain collision, fire, theft, and comprehensive insurance on such property naming the Credit Union as a covered party (loss payee) with a deductible of $1,000.00 or under. Failing to provide proof of coverage, the Credit Union may, but is not required to, purchase such insurance coverage and add the cost to the principal balance. Secured property may not be moved out of the country without the consent of the Credit Union.
11. Late Charge:
A late charge will be applied if a payment is fifteen (15) or more days late. Refer to the Credit Union Fee Schedule for fee information.

12. Collection Costs:
In the event of any violation of this Agreement or default, you agree to pay all costs of collection, including the amount owed under this Agreement and all collection agency fees, reasonable court costs, attorney fees and other actual expenses.

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13. Canceling or changing this plan:
The Credit Union has the right to cancel this Plan or change the terms of this Plan from time to time after giving any advance notice required by law. Any change will apply to future advances. At the discretion of the Credit Union and subject to any requirements of applicable law, the change in terms will also apply to unpaid balances. An increase in the daily periodic rate under a variable interest rate is not considered a change in terms under this Plan.

14. Governing law:

This Agreement will be governed by the Federal Credit Union Act and the laws of the State of New York.

15. Statements and notices:
On a regular basis member will receive a statement showing all transactions under this Plan during the period covered by the statement. Statements and notices will be mailed or available via Online Banking. Notice to any person named on account will be notice to all.

16. Joint accounts:
If this is a joint account, each authorizes the other(s) to get advances individually under this Plan. That means an advance can be made upon the request of only one and that the check can be issued to only one.

17. Each person liable:
Each of those who agreed to this Plan will be individually and jointly responsible for paying the entire amount owed under this Plan. That means the Credit Union can enforce its rights under this Plan against any one individually or together.

18. No waiver:
The Credit Union can delay enforcing any of its rights any number of times without losing its rights.

19. Updating information:
Any personal information change must be given to the Credit Union promptly. This includes moving, a name change, employment change or any other information provided to the Credit Union.

20. Continued effectiveness:
If the law makes any term(s) of this Plan unenforceable, all other terms will remain in effect.

21. Authorization for credit review:
The Credit Union may obtain information concerning your credit worthiness from consumer reporting agencies, both now and in connection with updates, renewals, and late credit extensions.

22. Credit worthiness:
In addition to any other rights granted in this Agreement or in law, the Credit Union may terminate this Agreement under the following conditions:
  • Upon adverse reevaluation of your credit worthiness.
  • Upon your failure to comply with the terms of this Agreement.
23. Other Provisions:
Required insurance coverage may be obtained from the insurer of choice.

24. USA Patriot Act:
To comply with the USA Patriot Act, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. This information includes name, address, date of birth, and identification number. The Credit Union may also ask to see a driver's license or other identifying documents. If this information cannot be verified by the Credit Union's documentary or non-documentary methods, the membership can be denied and/or closed.

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B. YOUR BILLING RIGHTS

This notice contains important information about member rights and the Credit Union’s responsibilities under the Fair Credit Billing Act.

1. In case of errors or questions about a statement:
If you think your statement or credit card bill is wrong, or if you need more information about a transaction on your statement, write us on a separate sheet at the address listed on your statement. Write to us as soon as possible. We must hear from you no later than sixty (60) days after we sent you the first statement on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights.

In your letter, give us the following information:

  • Name and account number.
  • The dollar amount of the suspected error.
  • Describe the error and explain why you believe there is an error. If you need more information, describe the item you are not sure about.
If you do not receive statements it is your responsibility to inform the Credit Union.

2. Your rights and our responsibilities after we receive your written notice:
We must acknowledge your notification within thirty (30) days, unless we have corrected the error by then. Within ninety (90) days, we must either correct the error or explain why we believe the statement was correct.

After we receive your notification we cannot try to collect any amount you question, or report you as delinquent. We can continue to send statements to you for the amount you question, including finance charges, and we can apply any unpaid amount against your credit limit. You do not have to pay any questioned amount while we are investigating, but you are still obligated to pay the parts of your statement that are not in question.

If we find that we made a mistake on your statement, you will not have to pay any finance charges related to any questioned amount. If we didn’t make a mistake, you may have to pay finance charges, and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe and the date it is due.

If you fail to pay the amount that we think you owe, we may report you as delinquent.

However, if our explanation does not satisfy you and you notify us within ten (10) days that you still refuse to pay, we must tell anyone we report you to that you have a question about your statement. And we must tell you the name of anyone we reported you to. We must tell anyone we report you to that the matter has been settled between us when it finally is.

If we don’t follow these rules, we can’t collect the first $50.00 of the questioned amount, even if your statement was correct.

3. Special rule for credit card purchases:
If you have a problem with the quality of goods or services that you purchased with a credit card, and you have tried in good faith to correct the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase price was more than $50.00 and the purchase was made in your home state or within 100 miles of your current mailing address. These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the goods or services.

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C. CREDIT CARD AGREEMENT

The purpose of this Agreement is to establish the terms and conditions of a Visa/MasterCard Line-of-Credit.

In this Agreement the words “you” or “your” mean each person who applies for a credit card, signs this Agreement, or who uses the credit card or duplicate credit card. “Card” means your credit card and duplicates of said card. The word “account” means your credit card revolving credit account. “We,” “us,” and “our(s)” mean Quorum Federal Credit Union or anyone to whom the Credit Union transfers its rights under this Agreement.

You do not have to sign the Agreement, but once you have accepted, signed or used the Card or the Account, the Agreement will be enforced.

DEFINITIONS
The following definitions apply to the terminology used in the Agreement and on your monthly statement:

Account - The Visa Card and/or MasterCard credit account(s) approved for your use subject to the Terms and Conditions of this Agreement. Includes Platinum cards.

Annual Percentage Rate - The cost of your credit at a yearly rate.

Billing Cycle - The time interval between regular monthly billing statement dates. This interval is considered to be equal if the number of days in the cycle does not vary more than four (4) days from the regular date of the monthly billing statement.

Cash Advance - Credit extended by us to you in the form of a loan made when you present the Card to us or to any financial institution honoring the Card, or made when you use any other credit instrument, device, "Special Check" (including convenience checks), overdraft coverage plan or automated teller machine we make available to you, including automated machines of other financial institutions that may honor the Card. A Service Fee is applied for each Cash Advance transaction that is processed on an account. Please refer to the Credit Union Fee Schedule.

Card - Any Visa card(s) or Visa Platinum Card(s) and/or MasterCard(s) subject to this Agreement issued to you by us, or other single credit device being used from time to time upon presentation to obtain money, property, labor, or services on credit. "Card" is implied when you obtain credit by using your account number without the Card.

Cardholder - The person to whom a Card is issued upon the request or application of that person or a person who has agreed with us to pay obligations arising from the issuance of such a Card to another person.

Closing Date - The date of the last day of a Billing Cycle.

Credit Line - The maximum amount of credit available to you as set for the Account by us from time to time.

Finance Charge - The cost of credit extended to you on the Account resulting from applying a Periodic Rate to the Average Daily Balances of Cash Advances and Purchases.

New Balance - The Account balance outstanding on the Closing Date.

Other Charges - Charges to your Account other than Cash Advances, Purchases, or Finance Charges.

Periodic Rate - The percentage rate of Finance Charges imposed against a balance for a period. In this Agreement a "Monthly" Periodic Rate is used.

Previous Balance - The balance of the Account at the beginning of the Billing Cycle. (It is the same amount that was shown as "New Balance" on the Closing Date on the statement for the preceding Billing Cycle.)

Purchases - Extensions of credit by us to you for Purchases through sellers and lessors of goods, labor, insurance and/or services that honor your Card.

User - The person(s) authorized by a Cardholder to obtain credit under an Account whether named in an application as a User, or otherwise.

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AGREEMENT

1. Line-of-Credit: A Line-of-Credit can be used from time to time and which may be replenished by payment of amounts previously drawn.

2. Credit Agreement: Submitting an application or request establishes your request for the issuance of the Card. Approval by the Credit Union will establish the following:

  • The credit limit approval shall be determined by the Credit Union, and this credit limit will be drawn upon as you utilize an issued Card.
  • The Line-of-Credit will be repaid as follows: either the full amount billed shall be paid or, at your option, an installment equal to at least the required minimum payment.
3. Receipt acknowledgment: Receipt of a copy of this Agreement is acknowledged by submitting an application or by the acceptance of funds.

4. Finance Charge/Grace Period: A finance charge (interest) charged on outstanding balances will be at the periodic rate per month (refer to Credit Union Fee Schedule), on any outstanding balances that are not repaid within the allowable “grace period” established by the Credit Union. Finance charges (interest) are calculated at the periodic rate per month on the average daily principal balances of purchases and cash advances on the Account as disclosed in the Credit Union Rate Sheet. The annual percentage rate is subject to change upon prior written notice.

In order to avoid a finance charge on purchases made since the last statement date, the Total New Balance shown on the statement must be paid within twenty-five (25) days of the statement closing date. Otherwise, finance charges on purchases are calculated from the beginning of the next statement period on previously billed but unpaid purchases. Cash advances are always subject to finance charges from the date they are posted to an Account. The Credit Union figures the finance charges separately for purchases and cash advances on an Account by applying the applicable periodic rate set forth in the enclosed Credit Union Rate Sheet to the “average daily balance” of purchases and to the “average daily balance” of cash advances (including current transactions). To get each “average daily balance,” the Credit Union takes the beginning balance each day, adds any new cash advances (if calculating the “average daily balance” for cash advances), and subtracts any payments or credits. This gives the daily balance. Then, the Credit Union adds up all the daily balances for the billing cycle and divides the total by the number of days in the billing cycle. This gives the “average daily balance.” Convenience checks are treated as cash advances.

5. Comparative information: Comparative listings of credit card rates, fees and grace periods can be obtained from the individual state banking offices.

6. Miscellaneous charges: The cardholder(s) is (are) responsible for any and all charges incurred.

7. Prepayment penalty: The cardholder(s) can repay any outstanding balance prior to maturity in whole or in part without penalty.

8. Terms and conditions: The cardholder must comply with all of the terms and conditions established by the Credit Union pertaining to the use of the Card. In the event the cardholder does not wish to comply with the foregoing terms and conditions for any reason, the Card must be returned to the Credit Union, although you will remain liable for all existing charges.

9. Credit-worthiness: In addition to any other rights granted in this Agreement or in law, the Credit Union may terminate this Agreement under the following conditions:

  • Upon adverse reevaluation of credit-worthiness.
  • Upon failure to comply with the terms of this Agreement.
  • At the Credit Union’s option if it has good cause.
10. Termination: If a line-of-credit is to be terminated by the Credit Union, the cardholder will receive written notice of such termination. Any such termination shall not affect the obligation to pay any outstanding balance.

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11. Changing or terminating an Account: The Credit Union may change the terms of this Agreement or an Account from time to time after giving any advance notice required by law. Use of the Card after receiving notice of a change will indicate agreement of the change. To the extent the law permits, and indicated in the notice, the change will apply to an existing account balance as well as future transactions. Either the Credit Union or cardholder may terminate this Agreement at any time, but termination by either party will not affect any obligation to pay the account balance plus any finance charges and other amounts owed under this Agreement. The Card remains the property of the Credit Union and must be recovered and surrendered upon request or upon termination of this Agreement. Failure to surrender the Card may result in a recovery fee.

12. Authorization for credit review: The Credit Union can obtain information concerning your credit-worthiness from consumer reporting agencies, both now and in connection with updates, renewals, and later credit extensions.

13. Reapplication: A reapplication and approval by a loan officer may be required if:
  • The credit limit is increased, or
  • The terms of payment are extended beyond the terms of the original Agreement.
14. Security interest: To protect the Credit Union in the event of default, the Credit Union is granted a security interest in any shares of stocks or bonds which have been endorsed, delivered, and/or pledged to the Credit Union as collateral. A security interest is also pledged and granted against all Credit Union account balances on which the cardholder is an account owner except qualified retirement accounts.

15. Late fee: A late fee will be charged as disclosed in the Credit Union Fee Schedule, which will be charged on the fifteenth (15th) day after the payment due date.

16. Delinquency: If a loan becomes delinquent or past due, the Card may be revoked, unless the Credit Union determines that extenuating circumstances have contributed to the delinquency; under such circumstances, the Credit Union may, at its option, approve continued use of the Card.

17. Default: The Account will be in default if a payment is not made of the amount required when it is due on any obligation to the Credit Union. The Account will also be in default if the cardholder’s ability to repay is materially reduced by a change in employment, bankruptcy or insolvency proceeding, or if the cardholder fails in any way to abide by this Agreement. The Credit Union has the right to demand immediate payment of the full account balance if the cardholder defaults, subject to giving any notice required by law. To the extent permitted by law, the cardholder will also be required to pay collection expenses, including, but not limited to, court costs and reasonable attorney fees. Default on a Credit Union Account may cause any outstanding balance to be treated as an unsecured loan and may be consolidated with an existing or preexisting Signature (Personal) loan.

18. Surrender of cards: Any and all Cards issued must be returned at the Credit Union’s request upon the happening of any of these events:

  • Notice of termination of the Agreement as a result of reevaluation of credit-worthiness.
  • Upon failure to comply with the terms of this Agreement including timely payments.
  • Use of the Card by persons other than those authorized under this application.
  • For any other cause for termination of the Agreement as contained herein.
19. Liability: Total liability to the Credit Union shall not exceed $50.00 for any Card transactions resulting from the loss, theft, or other unauthorized use of the Card that occurs prior to the time notice has been given to the Credit Union. Such liability does not apply when the Card is used to make an electronic fund transfer.

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20. Loss or theft of card and liability for unauthorized use: If a Card or PIN is lost or stolen, immediately notify the Security Department at (800) 449 7728. Cardholders may be liable, within legal limits, for the unauthorized use of a Card. The cardholder will not be liable for unauthorized use that occurs after notifying the Credit Union of the loss, theft, or possible unauthorized use.

21. Questions: Please let the Credit Union know right away if there are any questions about a statement or Account. If an error is suspected, refer to “Your Billing Rights” included in this disclosure or that accompanies the statement. This explains rights to dispute billing errors.

22. Monthly Payment: Each month the cardholder must pay at least the monthly payment shown on the statement within twenty-five (25) days of the statement closing date. Payments may be made more frequently, more than the minimum payment, or the total new balance in full. If extra payments or larger payments are made, the cardholder is still required to make at least the minimum payment each month the Account has a balance. The minimum payment is $25.00 or 2% of unpaid balance, whichever is higher; or total balance if less than $25.00. In addition, at any time the total new balance exceeds the credit limit, the excess must immediately be paid on demand. The Credit Union may apply payments to what is owed in any manner the Credit Union chooses.

23. Responsibility: If the Credit Union issues a Card, the cardholder agrees to repay all debts and the finance charges arising from the use of the Card and the Account. The cardholder is also responsible for charges made by anyone else to whom the Card has been given, and this responsibility continues until the Card is recovered. The cardholder cannot disclaim responsibility by notifying the Credit Union, but the Credit Union will close the Account to new transactions if requested and upon return of all Cards. If either party closes the Account, the Card(s) must be surrendered to the Credit Union.

24. Using the Card: The Card issued may be used to make purchases from merchants and others who accept credit cards. In addition, cash advances may be obtained from the Credit Union, from other financial institutions participating in the Visa or MasterCard program and from automated teller machines (ATMs) that provide access to the Visa or MasterCard system. A Personal Identification Number (PIN) is required to obtain a cash advance from an ATM. The Credit Union is not responsible for the refusal of any merchant or financial institution to honor the Card.

25. Returns and adjustments: Merchants and others who honor the Card may give credit for returns or adjustments, and they will do so by sending the Credit Union a credit slip which we will post to the Account. If the credits and payments exceed what is owed to the Credit Union, this credit balance will be held and applied against future purchases and cash advances, or if it is $1.00 or more, we will refund it automatically after three (3) months.

26. Foreign transactions: Purchases and cash advances made in foreign countries and foreign currencies will be billed in U.S. dollars. The conversion rate to dollars as well as foreign conversion fees, plus an International Service Assessment fee of 1% of the international transaction amount will be made as of the date the transaction is posted to the Account, in accordance with the operating regulations for international transactions established by Visa and MasterCard.

27. Effect of agreement/waiver: This Agreement is the contract which applies to all transactions on an Account even though the sales, cash advances, credit or other slips signed may contain different terms. The Credit Union can delay enforcing any of its rights any number of times without losing them.

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28. Statements and notices: A statement will be sent each month showing transactions on an Account. The cardholder is responsible for the minimum monthly payment even in the event the statement is late or returned to the Credit Union. Statements and notices will be mailed/e-mailed to the most recent mailing/e-mail address given to the Credit Union.

29. The Credit Union may enforce its consensual security interest or setoff all or any part of the entire balance due under this Agreement against any obligation the Credit Union may have, now or hereafter to pay money to the cardholder. This includes:

  • Any deposit account balance with the Credit Union whether term, savings, checking or money management account; and
  • Any money owed on an item presented or in the Credit Union's possession for collection or exchange; and
  • A repurchase agreement or any other non-deposit obligation.

    If the right to receive money from the Credit Union is also owned by some other person who has not agreed to pay this debt (such as another depositor on a joint account), the Credit Union’s right of setoff will extend to the amount of money which could be withdrawn or paid directly to the cardholder on request or endorsement alone. In addition, where payment may be obtained only with the endorsement or consent of someone who has not agreed to pay this debt, the Credit Union’s right of setoff will extend to the cardholder’s interest in the obligation.

    The Credit Union’s right of setoff will not apply to an account or other obligation if it clearly appears that the cardholder’s rights in the obligation are solely fiduciary for another, or to an account which, by its nature and applicable law (for example, an IRA or other tax deferred retirement account), must be exempt from the claims of creditors.
The Credit Union’s right of setoff may be exercised upon default (except when prohibited by law):
  • Without prior demand or notice; and
  • Without regard to the number or credit-worthiness of any persons who have agreed to pay this note.
The cardholder will not be liable for wrongful dishonor of a check, draft or other request for payment where there are insufficient funds in the Account (or other obligation) to pay such request arising as a result of the Credit Union's exercise of this right of setoff. The cardholder agrees to hold the Credit Union harmless from the claims of any person arising as the result of our exercise of this right.

30. The cardholder also agrees to all of the following:

  • Transfer of Account: The Account cannot be transferred to any other person.
  • Change of Address: Advise the Credit Union promptly if there is a change in a mailing address. All notices and statements will be sent to the address/e-mail address as it appears on the Credit Union records.
  • Credit Reports: The Credit Union may make any credit, employment and investigative inquiries as deemed appropriate for the extension of credit or collection of amounts owing on the Account. The information concerning the Account or credit file can be furnished to consumer reporting agencies and others who may properly receive that information.
    The Credit Union's Credit Committee may review the loan file periodically, and they may investigate and reassess the cardholder’s credit-worthiness.
  • Special Checks: If the Account is in good standing, the Credit Union may grant the privilege of using "Special Checks" (or convenience checks) in connection with the Account. If so, the Special Checks may be used either to pay participating merchants for goods and services, or to obtain advances of funds from participating financial institutions.

    Use of a Special Check results in a cash advance, even when the Special Check is used to purchase goods or services. The terms of this Agreement apply to Cash Advances obtained through the use of a Special Check as if the Cash Advance had been obtained solely through the use of the Card.

    The Credit Union reserves the right at all times to decide whether to issue Special Checks, and to decide how many Special Checks to issue. Also, the Credit Union may establish limits on the amount for which any Special Check or group of Special Checks may be written. The cardholder agrees not to exceed the Credit Line. If a Special Check exceeds the Credit Line or would cause the Credit Line to be exceeded, the Credit Union may refuse to honor it. The Credit Union may terminate Special Check privileges at any time without notice. Special Checks may not be used to pay amounts owed on the Account.

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D. PLATINUM VISA POINTS PROGRAM
(CURewards)

  • Every dollar in qualifying purchases, net of returns, you charge to your credit card account eligible in this Rewards Program (“Program”) earns you one Point (“Point”) as provided for in these Rules. No points are earned for finance charges, fees, cash advances, convenience checks, foreign transaction currency conversion charges, or insurance charges posted to the account. Charges or transactions may be added to, or removed from, the above of eligible charges and transactions from time to time at the sole discretion of the Program. Any questions as to what constitutes an eligible charge shall be resolved at the sole discretion of the Program. Points for this Program begin to accumulate with purchases you make beginning on the first day of the billing cycle in which your Program begins and ending on the last day of the last billing cycle of the announced duration of your Program. Points earned from net purchases and point adjustments made between billing cycles will be deemed as earned after being posted to your next monthly card statement.
  • Points can be used to order the gift/travel awards described in the current brochure or the Program website, which may be updated from time to time. You may select gift/travel awards from any level, subject to availability, as long as you have the necessary number of Points posted to your account as of your previous month’s account statement. Point requirements assigned to any award are subject to change from time to time without notice, and gift/travel awards may be substituted at any time. Award suppliers have agreed that, to the best of their ability, merchandise featured in this Program will be available in sufficient quantities to meet expected demand. However, there may be instances in which product demand exceeds supply, in which case the Program reserves the right to substitute a similar item of equal value or withdraw the offer for that product. If it is not replaced you will be advised to make an alternate selection.
  • Gifts will be shipped via a parcel delivery service or by the US Postal Service and should arrive in 4-6 weeks after the order is received; otherwise, you will receive an acknowledgement stating the anticipated alternative delivery date, except as noted on items shipped directly from the manufacturer. There will be no charge for Standard Delivery. Shipments cannot be made to a post office box or outside the 50 United States and its territories. No international shipments are permitted. A street address and home phone number are required to accept an order.
  • Final gift/travel award orders must be postmarked no later than two months after the final date of the Program in order to be valid for gift redemption. You should contact the Credit Union (“Sponsor”) for full details on eligibility dates.
  • A product, which is received damaged or defective, may be returned to the shipper within ten (10) days of receipt for replacement. All parts, instructions, warranty cards and original packaging materials must be returned with the product. Instructions on how to return such damaged merchandise will be included with each shipment. Be sure to note any exceptions, damages or shortages on the delivery receipt before signing to accept freight shipment delivery from the carrier.
  • The merchandise offered in this Program may be subject to standard manufacturers’ warranties. Any warranty information will accompany the merchandise shipment. The Program makes no warranty, express or implied, concerning the merchantability or fitness for a particular purpose of products and/or services provided through this Program. Warranty claims must be directed to the manufacturer.
  • Points have no cash value.

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  • Points in this Program cannot be exchanged for cash or credit, may not be used with any other offer, promotion or discount, cannot be combined with cash to obtain gift/travel awards, cannot be earned from or transferred to or combined with any other credit card account’s points for redemption and cannot be used to pay off any obligation on your account.
  • The Participant’s periodic statement will normally include the number of points earned, subject to adjustment as provided for in these Rules. Points will be deducted from the total points available for redemption for any returns or credits reflected on the credit card account billing statement. Points deducted for credits to the account will be at the same rate at which the original charges earned those points. Your credit card account may be charged for the actual cash difference between the cost of the award redeemed and the net value of the actual points available for redemption in the event you should redeem unearned Points.
  • Accounts must be open (not canceled or terminated by either party) at time of redemption. Awards are not available if you are in default under the Card Agreement. The Credit Union reserves the right to suspend your participation in the Program until the account is in good standing.
  • Points may be forfeited due to Rules violations.
  • This Program is void where prohibited or restricted by law.
  • You are responsible for any federal, state or local income or other taxes or gratuities, if applicable.
  • You agree to hold the Credit Union and Payment Services for Credit Unions, Inc. (PSCU) and any vendors associated with the Program, as well as any credit card association that the Credit Union is a member of (“Association”), totally harmless if the Credit Union fails to meet its contractual and other obligations with PSCU which results in the Program being interrupted or terminated prior to giving you the opportunity to redeem the Points or receive the gift/travel awards. Also, you agree to hold the Credit Union and/or PSCU harmless if a vendor files for bankruptcy or otherwise goes out of business, after Points are redeemed for a gift/travel award from the vendor but before the Participant was able to receive the award.
  • Each Point earned is valid for three (3) years. After three (3) years Points will expire and will be removed from the account.
  • Certain restrictions may apply to travel certificates, tickets and documents. Travel certificates, tickets and documents are not exchangeable, refundable, transferable or redeemable for cash. All travel certificates, tickets and documents will be mailed first class U.S. Mail and will not be replaceable in the event of loss, destruction or theft. You may request travel certificates, tickets and documents to be delivered by overnight carrier and you agree to pay the associated additional delivery fees by credit card.
  • This Program is available to credit card account holders (“you”) when the Credit Union: (i) has enrolled as a sponsoring member of PSCU; and (ii) has contracted with PSCU for this Program for you. All Program Rule determinations by PSCU are final. Your use of the credit cards following receipt of these Rules will indicate your agreement to comply with and abide by these Rules.
  • The Program reserves the right to terminate the program or portions thereof at any time without restriction or penalty. This means that regardless of your level of activity in the program, the ability to accumulate points or claim awards can be terminated with or without prior notice.
  • The list of airlines, hotels, rental car companies, tour companies and any other listed award available in the Program is subject to change and may be discontinued in whole or in part without notice.
  • All travel awards are subject to specific terms and conditions. Airline reservations must be made twenty-one (21) days in advance of travel, require a Saturday night stay and may have restrictions, blackout dates, and exclusions. The program reserves the right to book all airline tickets on the carrier with the lowest available fare for the round trip between the cities requested. Certificates have no value except when used under the terms and conditions accompanying them. The terms and conditions of any travel offer may be amended by the Program at any time. Certificates and tickets issued for airline travel must be issued in the name of the redeeming credit card account holder (excluding authorized users). A complete list of terms and conditions is available on the Program website or from the Credit Union. The Program is not responsible for the performance of the airlines of the ticketed transportation. All reservations are made subject to the conditions of carriage, supply or business of the party providing the service, which include exclusions and limitations of liability.

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  • All travel awards are subject to the rules and restrictions imposed by the individual travel companies, airlines, hotels, rental car, cruise line and tour companies. Compliance with these rules is your responsibility. Airline tickets are not refundable nor may they be returned to the Program for a credit of points to the original account. They are non-changeable unless permitted by the airline issuing the ticket. Fees that apply due to permitted changes by the airline are the responsibility of the traveler. En-route stopovers are not permitted unless they are to make direct connections within the carrier’s rules. Air travel must be all on the same airline. Minimum or maximum stays required by the carrier may apply.
  • Issuance of some travel certificates does not constitute a reservation. In such cases the certificate holder is responsible for making all reservations with the company that issues the certificate.
  • Every effort has been made to ensure that the information in the Program communications is accurate. The Program is not responsible for errors or omissions and reserves the right to correct such errors at any time, even if it affects a pending award redemption order.
  • The Credit Union may choose to add local additional rules and program opportunities at any time.
  • A complete list of Program Rules is available at the program website or in paper form.

E. CHECKING RESERVE LINE-OF-CREDIT AGREEMENT

Each member included on the Checking Account Application, authorizes the Credit Union to establish a Checking Reserve Line-of-Credit (if selected). The Credit Union is authorized to pay transactions and to charge all such payments against the deposit in the checking account. It is further agreed that:

  • Only transactions, approved by the Credit Union, may be used to make withdrawals from the checking account.
  • The Credit Union is under no obligation to pay a transaction that exceeds the available balance in the checking account. However, a transaction that exceeds such balance and results in the checking account being overdrawn, the Credit Union may:

    • When a checking account is overdrawn, the amount will be treated as a request for an advance on the Checking Reserve account, providing there is enough credit available; or
    • If a loan advance is not possible, the Credit Union may nevertheless, pay such amount and transfer funds to the checking account in the amount of the resulting overdraft, plus an overdraft fee, from any other account that has funds eligible for withdrawal.
  • When paid, checks become the Credit Union’s property and will not be returned either with the periodic statement or otherwise.
  • Except for negligence, the Credit Union is not liable for any action taken regarding the payment or nonpayment of a check.
  • Access to a Checking Reserve Overdraft Line-of-Credit is authorized through ATM access.

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F. CUNA MUTUAL GROUP

(800) 621-6323

Important: This is a specimen certificate for benefit description purposes only. If you protect your loan with credit disability and/or credit life, you will receive a separate certificate.

Notice: The benefits are paid to the creditor upon death or disability to extinguish or reduce your indebtedness. The amount of the benefit may not be sufficient to extinguish the total principal indebtedness nor cover payment of all the unpaid scheduled installments under the loan, even if your account is paid on a current basis.

BENEFITS
Benefits are paid to your credit union to pay off or reduce your loan. If the benefits are more than the balance of your loan, the difference will be paid to you if you are living or to the Beneficiary named by you, if any, or to your estate.

Death Benefit. If you die while you are insured for life coverage, CUNA Mutual will pay the principal balance of your loan on the date of your death, plus not more than six (6) months unpaid interest on your loan to that date, not to exceed the Maximum Amount of Life Insurance.

Joint Insured Death Benefit. If your joint insured dies while insured for life coverage, CUNA Mutual will pay on the same basis as above. Only one (1) death benefit, however, is payable under the certificate.

Total Disability Insurance Benefit.
If you are insured for disability coverage, CUNA Mutual will pay a benefit if you file written proof that you became totally disabled while insured and continue to be totally disabled for longer than the period stated in the Schedule. Payment will be calculated beginning with the day shown in the Schedule.

The monthly benefit for each month of your disability to be compensated will be equal to the minimum monthly payment required on your loan on the date you became disabled. For a partial month, each daily benefit will be equal to 1/30th of the monthly benefit.

The monthly benefit payment will not exceed the Maximum Monthly Total Disability Benefit stated in the Schedule.

Benefit payments will stop on the date:

  • You are no longer totally disabled; or
  • The insured portion of your loan has been repaid or otherwise stops; or
  • Of your death.
Definition of Total Disability. During the first twelve (12) consecutive months of total disability, Total Disability means that you are not able to perform most of the duties of your occupation because of a medically determined sickness or accidental injury and are under the care and treatment of a physician. After the first twelve (12) consecutive months of Total Disability, the definition changes and requires that you not be able to perform the duties of any occupation for which you are reasonably qualified by education, training, or experience. You will be required to give us proof of your continuing Total Disability from time to time.

If your Total Disability recurs within seven (7) days after you have recovered from that period of Total Disability, CUNA Mutual will consider this a continuation of that period of Total Disability. However, if your Total Disability recurs more than seven (7) days after you have recovered, CUNA Mutual will consider it a new period of Total Disability.

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EXCLUSIONS AND RESTRICTIONS
Misstated Age. If you stated you are under the Maximum Age for Insurance stated in the Schedule, but you are not, CUNA Mutual will return your premium when this is discovered and will not pay any benefits. This applies to disability coverage as well as life coverage on you and your joint insured.

Total Disabilities Not Covered. CUNA Mutual will not pay a claim for any advance on a loan or return your disability insurance premium if your Total Disability:

  • Begins within six (6) months after the effective date of insurance on the advance and results from any disease (exclusive of acute infectious diseases of the upper respiratory tract and other diseases generally considered medically as not affecting future health) or bodily injury for which you received medical advice, diagnosis or treatment at any time within the six (6) month period immediately preceding the effective date of insurance on the advance.
WHEN INSURANCE STOPS
This insurance automatically stops:
  • On the last day of the month in which we receive your written request to stop the insurance; or if earlier,
  • On the last day of the month in which you withdraw your authorization for the addition of charges for the insurance to your loan; or
  • On the date your loan stops; or
  • On the last day of the month in which you are three (3) months delinquent in any payment on your loan; or
  • On the date the Group Policy stops; or
  • On the date of your death; or
  • On the date your loan is transferred to a creditor other than the credit union; or
  • On the last day of the month during which you reach the Maximum Age for Insurance.

WHAT THE CONTRACT IS AND HOW YOUR STATEMENT AFFECTS IT
The Group Policy, the Application for the Group Policy and the Member’s Application are the complete contract of insurance. All statements made by you are considered to have been made to the best of your knowledge and belief. No statement can be used to void this insurance or deny a claim unless that statement is signed by you. After two (2) years from the date of insurance, no statement made by you can be used to void this insurance or deny a claim.

HOW TO FILE A LIFE CLAIM
CUNA Mutual must be given a claim report, a copy of the member’s loan records, insurance application/certificate and a certified copy of the death certificate (or other lawful evidence) as proof of a life insurance claim.

HOW TO FILE A TOTAL DISABILITY CLAIM
You must contact the Credit Union about your Total Disability claim when you are eligible for benefits. Your credit union will provide you with claim forms or you can simply send CUNA Mutual written proof of your disability. That proof must show the date and the cause of the Total Disability and how serious it is, and it must be signed by a physician or a chiropractor. The initial proof should be for the initial period of Total Disability, after you have completed the Waiting Period of Elimination Period. After that, CUNA Mutual will require proof of your continued disability, from time to time.

You must send proof to CUNA Mutual within ninety (90) days after your Total Disability stops. If you cannot send proof to CUNA Mutual within ninety (90) days, you must do so as soon as you can. Unless you have been legally incapable of filing proof of Total Disability, CUNA Mutual won’t accept it if it is filed after one (1) year from the time it should have been filed. You can’t start any legal action until sixty (60) days after you send CUNA Mutual proof of your Total Disability and you can’t start any legal action more than three (3) years after you send the proof.

CONFORMITY WITH STATE STATUTES
Any part of the Group Policy which, on the Effective Date of the Group Policy, conflicts with the statutes of the state where the Group Policy was delivered is changed to conform to the minimum standards of those statutes.

PHYSICAL EXAMINATION
CUNA Mutual, at its own expense, has the right and you must allow them the opportunity, to examine your person as often as is reasonably required while a claim is pending.

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Copyright 2005 Quorum Federal Credit Union
Serving members since 1934.

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