A Message from Quorum Regarding COVID-19

Updated:  March 26, 2020
 
 
Amid ongoing concerns about the Coronavirus COVID-19, Quorum is closely monitoring the latest reports from the Centers for Disease Control (CDC).
 
Please be assured that we have a Pandemic Management Plan and strategies in place to seamlessly continue operations during widespread public illness. We wanted to take this time to remind you, our member, of the variety of ways for you to bank with us without ever having to leave the safety of your home, and that our Member Service Team is still standing by to serve you.
 
We encourage you to access your account from home 24/7. We’ve made a number of enhancements to Quorum’s digital tools so you can manage your account and conduct all your banking needs easily and securely, from the comfort of your home. 
 

Annual Meeting Update

In line with recommendations from the Centers for Disease Control and Prevention, the World Health Organization and federal and local governments, Quorum has directed its employees to work from home and is not accepting visitors to its Headquarters in Purchase, NY. Therefore, our Annual Meeting, originally scheduled for April 23rd at 12:00 p.m. ET at 2500 Westchester Ave, Suite 411, Purchase, NY, will be rescheduled to Thursday, October 15, 2020, at 12:00 p.m. ET.
 
 

Here's how you can bank with us, 24/7.

 

Log in to online banking.

In addition to checking your balances and reviewing transactions, here are some of the things you can do:

  • Transfer funds between Quorum accounts or from other institutions.
  • Make payments to your Quorum credit card and home equity loans.
  • Pay bills online. Set up easy one-time or recurring payments. (These “e” payments can be sent in the form of checks sent by Quorum, so you can even pay people who “only” accept physical checks!)
  • Conduct online wire transfers to move money immediately and securely.

Use our mobile app. 

Download our app for iOS or Android and start using your smart phone to deposit checks, transfer funds, pay bills, and send secure messages.
 

Call our 24/7 automated account service.

Review your account history, transfer funds, and make loan payments by calling (800) 874-5544.
 

Access cash from over 90,000 ATMs across the country.

While we encourage you to conduct transactions online during this time, should you need access to cash, you can use our extensive network of surcharge free and deposit-taking ATMs. Click here to use our ATM Finder.
 
If you haven’t enrolled in online banking, it only takes a few minutes. You can download our app for iOS or Android to enroll using your smartphone. Or, if you're using a laptop or PC, click here.
 
 

Keep your information safe from fraudsters.

Be more vigilant against scams, especially via phone and email. Keep your information safe. Here is a recent article on COVID-related scams.
 
 

Let us know if we can help.

We also understand that there may situations where members find themselves facing financial difficulties. If you've been impacted by COVID-19 and need our support, we're here to help. Please click here to email us.
 
For additional information about COVID-19, get the latest report at CDC.gov or your local health department website.
 
It’s times like these when we need to rely on each other for support, and Quorum is more than prepared to help you maintain your financial well-being so that you can concentrate on keeping yourself and your family healthy. Thank you for being a valued member.
 

Resources

Centers for Disease Control and Prevention (CDC)

World Health Organization

 

Articles

Beware of Coronavirus Scams

Financial Services for Those Affected by the Coronavirus

How to Safely Manage Your Money During the Coronavirus Pandemic

How to Cook on a Budget and Make Your Groceries Last During a Pandemic