A Message from Quorum Regarding COVID-19
A Message from our CEO, Bruno Sementilli
It's a new month, and I wanted to take this time to check in on all of you. I can't think of anyone who has not been impacted by COVID-19; I am incredibly proud of all members and Quorum staff who are making great efforts to prevent the spread and flatten the curve. For many of you, staying at home—and wearing many different hats—has become the new normal.
Quorum continues to stand by, ready to help make your lives a little easier. Our banking is almost 100 percent self-serve, allowing you to transact when and where you please. But we also have world-class Member Service reps on hand to assist you, especially if you've fallen on hard times. Learn more about how we can help below.
I also wanted to alert you to our new COVID-19 section of our Learning Hub, focused on ways to navigate through this pandemic. We've included a few articles in the Features section below, but be sure to visit this section for a comprehensive list of COVID-19 articles, and check it regularly for updates and important new information. Our Facebook page is also a great tool to stay informed on the latest news from us.
Thank you for your membership to Quorum. And thank you to our essential workers for their tireless dedication: from workers in healthcare, public protection, sanitation, utilities, transportation, repair, and food services: we appreciate you, and we salute you.
Bruno Sementilli, CEO
Update [April 24, 2020]: Special Webinar Event from Quorum Partner, Balance
In times of crisis, we are reminded that family is important and so is money management. However, talking about family finances can be uncomfortable even in the best of times. In this webinar, families are encouraged to take extra time together to address their current financial situation and plan for the future. This webinar will provide education and insight on overcoming unexpected events, coping with loss, and will encourage meaningful conversations about family money matters as we establish a new normal.
Session 1: Thursday, April 30, 2020
1:30 – 2:30 p.m. ET
Session 2: Thursday, May 28, 2020
8:30 – 9:30 p.m. ET
Under “Who is your financial provider?” please enter Quorum.
Update [April 15, 2020]: The highly-anticipated, and (highly-trafficked) “Get My Payment” site, launched by the IRS for Americans to check on the status of their Economic Impact Payment, has launched. Visit it to track your payment (you’ll need to enter your Social Security number, date of birth and mailing address).
If you wish to get your money faster (and the payment hasn’t yet been scheduled for delivery), you can input your bank account information to receive the money electronically rather than by paper check. (For that, you’ll need your most recent tax return, the refund or amount owed that year, and the account and routing numbers of your bank account). To learn more about your Economic Impact Payment, please click here.
Quorum has begun receiving stimulus payments; if you have any questions about your deposit, please contact us at (800) 874-5544, Monday through Friday, 8:30 a.m. -7:00 p.m. ET.
Please be assured that we have a Pandemic Management Plan and strategies in place to seamlessly continue operations during widespread public illness. We wanted to take this time to remind you, our member, of the variety of ways for you to bank with us without ever having to leave the safety of your home, and that our Member Service Team is still standing by to serve you.
We encourage you to access your account from home 24/7. We’ve made a number of enhancements to Quorum’s digital tools so you can manage your account and conduct all your banking needs easily and securely, from the comfort of your home.
Annual Meeting Update
Here's how you can bank with us, 24/7.
Log in to online banking.
In addition to checking your balances and reviewing transactions, here are some of the things you can do:
- Transfer funds between Quorum accounts or from other institutions.
- Make payments to your Quorum credit card and home equity loans.
- Pay bills online. Set up easy one-time or recurring payments. (These “e” payments can be sent in the form of checks sent by Quorum, so you can even pay people who “only” accept physical checks!)
- Conduct online wire transfers to move money immediately and securely.
Use our mobile app.
Call our 24/7 automated account service.
Access cash from over 90,000 ATMs across the country.
Keep your information safe from fraudsters.
Let us know if we can help.