Accessibility

At Quorum, we strive to provide our members with convenient access to our products and services.

Accessibility at Branches

All of our branches include a barrier-free environment. Our branches are designed and maintained in compliance with the Americans with Disabilities Act (ADA) standards, including:

  • Accessible parking spaces, walkways, entrances and interiors
  • ATMs with standard headphone jacks for audible access and Braille keypads
 

Personal Assistance

We offer personal assistance with the following:

  • Reading Assistance - Our Member Service Representatives are happy to read and explain appropriate materials to anyone requiring assistance with Quorum-related communications and account access. Please stop by your local branch or call (800) 874-5544, M-F, 8:30 a.m. - 7:00 p.m. ET
  • Written Communications – We will provide written communications upon request for members with disabilities

Additionally, we are committed to continually improving our website to increase accessibility and usability for all of our members.

Contact Us

If you have any suggestions that may help us to enhance and improve our accessibility, please send us an email, or call (800) 874-5544, M-F, 8:30 a.m. - 7:00 p.m. ET, to speak with a Member Service Representative.

Please remember: If you use assistive services, such as TTY or relay services, you should only release non-public, private information to authorized persons. Additionally, you should never send non-public, private information by email, unless you are using secured email and the information is being released to authorized persons.