Get to know us.
Our leadership team is committed to wise investments and sound lending decisions that grow our business and benefit our members. The team answers to our Board of Directors, which consists of member volunteers elected by you.
Board of Directors
Mark WernerChairperson|View Bio
Steven KlepferVice Chairperson|View Bio
Jan PriceTreasurer|View Bio
Sandra SchirmangSecretary|View Bio
Bruce L. Fishstein
James F. Ingold
Michael L. PenncavageAssociate Director|View Bio
James F. IngoldChairman|View Bio
Bruno SementilliPresident/CEO|View Bio
Jeffrey PachterCOO/CFO|View Bio
Carlene ArmettaVP, Marketing|View Bio
Tyson BlackburnVP, Lending|View Bio
From the CEO's Office
You’ve all heard it: The customer is king. In Spanish and Italian, it’s “The customer always has a reason.” In Japan, “The customer is a god.” Today more than ever, customers have a choice, and that means businesses—the smart ones, at least—are looking to enhance the experience of every customer interaction, from navigating the website, to talking to a representative, to receiving a product or service.
Helping members for 80 years, in the pursuit of their happiness. From a small cooperative effort to a nationwide powerhouse of over 70,000 members strong. Thousands of people just like you—saving and growing money together. So that we may all enjoy greater financial clout.
Of, by, and for the employees.
In the midst of the Great Depression, when banks were failing and personal savings were being lost as a result, a group of Kraft employees in Chicago, IL decided they could do better. Kraft Employees Credit Union was formed "of, by, and for the employees." The concept was that saving together under one roof would provide more financial clout for all members, big or small.
General Foods gets on board.
General Foods employees in NYC devised a similar goal: “to pay as large a dividend to shareholders as possible and, at the same time, make loans available to members at the lowest possible rates.” In its first year, General Foods Federal Credit Union (GFFCU) saw 324 members, $6,374 in assets and a net income of $349.
Once a member, always a member.
In 1981, the motto "Once a member, always a member" was adopted by General Foods Federal Credit Union, guaranteeing membership for life, regardless of a career change, retirement, move or change in household.
ATMs enter the picture.
GFFCU installed its first ATM machines, extended membership eligibility to lifetime status, and broadened membership to Philip Morris employees. This was the year Philip Morris purchased Kraft Foods, setting the stage for a merger between General Foods Federal Credit Union and Kraft Employees Credit Union several years later.
The Quorum Name.
In June of 2005, the Credit Union opened its doors to additional Select Employee Groups (SEGs), causing a surge in membership to 41,000 and assets to $537M. In December 2005, the Credit Union changed its name to Quorum Federal Credit Union to reflect its growth beyond its corporate roots.
Quorum launched the Vacation Ownership Funding Company to expand its reach into the vacation interval industry, and partnered with CU Student Choice, helping undergraduate students bridge the gap between total education costs, and traditional financial aid. By the end of the year, Quorum had helped over 50 students go to college, and loaned over $500,000.
New brand, website, and online banking.
In March 2014, Quorum launched a new brand platform, corporate website and online banking service, incorporating a new visual brand identity and logo—all focused on delivering a superior member experience.