BALANCE Financial Fitness FREE Financial Counseling for Quorum Members

As a member, receive free, unbiased, confidential money-management counseling and education, all through our trusted partners at BALANCE.

Not a Member? Join Today!

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What You Get With BALANCE

The sky’s the limit when you’re working with personal financial counselors. Our partners at BALANCE are ready to help you develop a manageable spending plan, increase savings, reach your goal of homeownership, avoid bankruptcy, consolidate debt and meet any other financial goals you’re working toward.

Online Education

Online Education

Get access to a vast library of financial articles, videos, podcasts and more to help you through your financial journey.


Personal finance is tricky; that’s why BALANCE offers in-depth personal finance training through their BalanceTrack program.
Individual Counseling

Individual Counseling

Take advantage of free, unbiased financial counseling with your own personal BALANCE advisor.
Debt Budget Coaching

Debt & Budget Coaching

Work with experts to develop your personalized Debt Management Plan (DMP) built to help you with your individual needs.
Live Chat

Live Chat

Chat online with a BALANCE financial counselor to get immediate answers to your important finance questions.
Budgeting Tools

Budgeting Tools

Make your life easier with financial toolkits and calculators, or even create a thorough spending plan with MyBalance.

Financial Counseling Online or by Phone

Get access to multiple online financial tools for handling credit reports, identity theft, investing and more by visiting

For more complex issues, such as debt elimination or budget development, schedule an appointment so you get the personal attention you need to meet your goals. Call (888) 456-2227 to speak with a BALANCE representative.

Certified counselors are available Monday -Thursday, 8:00 a.m. – 11:00 p.m. ET.; Friday 8:00 a.m. – 8:00 p.m. ET; Saturday 11:00 a.m. – 8:00 p.m. ET.

Not a Member? Join Today!

Win $1,000 with Webinar for the Win!

What would you do with an extra $1,000? By attending a FREE monthly financial guidance webinar, presented by BALANCE, you’ll automatically be entered to win.

The sixth annual “Webinar for the Win” Contest will reward one lucky webinar attendee with the grand prize of $1,000. To enter:

  1. Register for a Balance webinar in February, March, or April (April webinar information below).
  2. Stay for the whole session.
  3. Earn additional entries with each webinar you attend.

At the end of the contest, the winner will be selected at random.

“Webinar for the Win” runs February 13 – April 18, 2024. Official rules here.

Webinar For The Win Logo Corporate Page 1 Money 2 Access Deposits Icon

Teens and Money

Young adults are primed to soak in new information. It’s a great time to guide them to money management techniques that can last a lifetime. Attendees will learn managing money effectively, preparing for common upcoming bills, opening checking and savings accounts, establishing credit (and use it wisely), and looking at investing options. Register for one of these FREE sessions:

Session 1: Tuesday, April 9, 2024
1:30 p.m. – 2:30 p.m. ET

Session 2: Thursday, April 18, 2024
8:30 p.m. – 9:30 p.m. ET

(Under “Who is your financial provider?” please enter Quorum).

04 Teens And Money Balance Webinar Template For Corporate Webpage

Other Helpful Resources:

Basics of Personal Finance

Frequently Asked Questions

Are BALANCE financial counselors qualified?

Balance is a member of the Financial Counseling Association of America (FCAA), which bases membership on strict adherence to high standard of professional conduct. All counselors must be certified by an approved credit counselor certification program among other strict guidelines.

How much does personal finance counseling cost through BALANCE?

Whether you’re interested in speaking to a counselor immediately for a quick phone session, or would like to schedule a more in-depth phone conversation, these sessions are 100 percent FREE with your Quorum membership.

Do I need to pay for a subscription to get access to the BALANCE tools and resources?

Not at all. Simply click this link to access BALANCE.

What is an Online Credit Union?

While banks (including online banks) are public, profit-driven companies designed to make money for shareholders, online credit unions are not-for-profit, cooperative financial institutions operated by members and based entirely on the web.

In an online credit union like Quorum, profits are returned to members in the form of low fees for financial products and services. A shared sense of community provides members with peace of mind and a connection to something larger than themselves, as well as loyalty and service to other members.

Online credit unions are carefully regulated and are a safe place to store your money. Just like the Federal Deposit Insurance Corporation (FDIC) insures banks, the National Credit Union Administration (NCUA) insures credit unions.