BALANCE Financial Fitness FREE Financial Counseling for Quorum Members

As a member, receive free, unbiased, confidential money-management counseling and education, all through our trusted partners at BALANCE.

Not a Member? Join Today!

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What You Get With BALANCE

The sky’s the limit when you’re working with personal financial counselors. Our partners at BALANCE are ready to help you develop a manageable spending plan, increase savings, reach your goal of homeownership, avoid bankruptcy, consolidate debt and meet any other financial goals you’re working toward.

Online Education

Online Education

Get access to a vast library of financial articles, videos, podcasts and more to help you through your financial journey.


Personal finance is tricky; that’s why BALANCE offers in-depth personal finance training through their BalanceTrack program.
Individual Counseling

Individual Counseling

Take advantage of free, unbiased financial counseling with your own personal BALANCE advisor.
Debt Budget Coaching

Debt & Budget Coaching

Work with experts to develop your personalized Debt Management Plan (DMP) built to help you with your individual needs.
Live Chat

Live Chat

Chat online with a BALANCE financial counselor to get immediate answers to your important finance questions.
Budgeting Tools

Budgeting Tools

Make your life easier with financial toolkits and calculators, or even create a thorough spending plan with MyBalance.

Financial Counseling Online or by Phone

Get access to multiple online financial tools for handling credit reports, identity theft, investing and more by visiting

For more complex issues, such as debt elimination or budget development, schedule an appointment so you get the personal attention you need to meet your goals. Call (888) 456-2227 to speak with a BALANCE representative.

Certified counselors are available Monday -Thursday, 8:00 a.m. – 11:00 p.m. ET.; Friday 8:00 a.m. – 8:00 p.m. ET; Saturday 11:00 a.m. – 8:00 p.m. ET.

Not a Member? Join Today!

Becoming a Homeowner

Homeownership starts well before the contracts are signed—preparation is one of the keys to a smooth home buying process. This session covers all major pre-purchase topics such as budgeting, the down payment, credit reports, debt-to-income ratios, and the mortgage lending process. Register for one of these FREE sessions:

Session 1: Tuesday, June 4, 2024
1:30 p.m. – 2:30 p.m. ET

Session 2: Thursday, June 13, 2024
8:30 p.m. – 9:30 p.m. ET

(Under “Who is your financial provider?” please enter Quorum).

Balance Webinar - Becoming a Homeowner

Other Helpful Resources:

Basics of Personal Finance

Frequently Asked Questions

Are BALANCE financial counselors qualified?

Balance is a member of the Financial Counseling Association of America (FCAA), which bases membership on strict adherence to high standard of professional conduct. All counselors must be certified by an approved credit counselor certification program among other strict guidelines.

How much does personal finance counseling cost through BALANCE?

Whether you’re interested in speaking to a counselor immediately for a quick phone session, or would like to schedule a more in-depth phone conversation, these sessions are 100 percent FREE with your Quorum membership.

Do I need to pay for a subscription to get access to the BALANCE tools and resources?

Not at all. Simply click this link to access BALANCE.

What is an Online Credit Union?

While banks (including online banks) are public, profit-driven companies designed to make money for shareholders, online credit unions are not-for-profit, cooperative financial institutions operated by members and based entirely on the web.

In an online credit union like Quorum, profits are returned to members in the form of low fees for financial products and services. A shared sense of community provides members with peace of mind and a connection to something larger than themselves, as well as loyalty and service to other members.

Online credit unions are carefully regulated and are a safe place to store your money. Just like the Federal Deposit Insurance Corporation (FDIC) insures banks, the National Credit Union Administration (NCUA) insures credit unions.