The privacy of the communications between you (your browser) and our website is ensured using encryption. The industry standard encryption for all websites is TLS (Transport Layer Security); a TLS certificate (also known as an “SSL certificate”) is installed on the website server. This certificate ensures secure communication between clients (such as web browsers) and the server. It establishes a secure conversation between you (your browser) and Quorum’s website when you navigate there via a browser. Look for the lock in the upper left corner usually next to the website name within the address bar. This lock icon ensures that your connection to the site is secure and encrypted.

Read more about TLS encryption here.

Security and Browser Support

We provide a number of additional security features in online banking. Online banking will “timeout” after a specified period of inactivity. This is designed to prevent potential fraudulent activity from continuing your online banking session in case you have left your PC unattended without logging out. However, we recommend that you always sign-off (log out) when you are done with your online banking. it is important to point out that the computers that store your actual account information are not connected to the Internet. Our online banking Web servers receive the transactions that you initiate through the Internet. These Web servers route your transaction through firewall servers, which act as a traffic cop between segments of our online banking network used to store information, and the public Internet. This configuration isolates the publicly accessible Web servers from data stored on our online banking servers and ensures that only authorized requests are processed. Various access control mechanisms, including intrusion detection and anti-virus, monitor for and protect our systems from potential malicious activity. Additionally, our online banking servers are fault-tolerant, and provide for uninterrupted access, even in the event of various types of failures.

Please visit our Browser Support page to check if your web browser is supported in online and mobile banking.

Encryption Level

The numbers used as encryption keys are analogous to combination locks. The strength of encryption is based on the number of possible combinations that a lock can have. As the number of possible combinations grows, it becomes less likely that anyone would be able to guess the combination in order to decrypt the message. Today’s browsers offer 40-bit encryption, or 128-bit encryption. Although both result in a large number of possible combinations (240 and 2128 respectively), for your protection, our servers require the browser to connect at 128-bit encryption. Users will be unable to access online banking functions at lesser encryption levels. This may require some end users to upgrade their browser to the stronger encryption level in order to access online banking functions.

If your browser does not support 128-bit encryption, you will need to upgrade to a browser that does in order to continue to access secure pages of the website.


It is also important to verify that only authorized persons log into online banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center. We allow you to enter your password incorrectly a limited number of times. If you enter your password incorrectly too many times, your online banking account will be locked (please follow these instructions to reset your password and regain access). We monitor and record “bad-login” attempts to detect any suspicious activity (i.e., someone trying to guess your password). You play a crucial role in preventing others from logging on to your account. Never use passwords that are easy to guess. Examples of bad passwords are: Birth dates, first names, pet names, addresses, phone numbers, social security numbers, etc. Never reveal your password to another person. You should periodically change your password in online banking.