Our Leadership

Get to know us.

Our leadership team is committed to wise investments and sound lending decisions that grow our business and benefit our members. The team answers to our Board of Directors, which consists of member volunteers elected by you.



James F. Ingold

Chairperson & Director  |  View Bio

Marcella Barry, MS, SHRM-SCP

Vice Chairperson & Director  |  View Bio

Gerald Filippone

Secretary & Director  |  View Bio

Jan Price

Treasurer & Director  |  View Bio

Valaree Brown

Director  |  View Bio

Bruce L. Fishstein

Director  |  View Bio

Rudy Chang

Associate Director  |  View Bio

Michael L. Penncavage

Associate Director  |  View Bio

Supervisory Committee

Supervisory Committee

Gerald Filippone

Chairperson  |  View Bio

Rudy Chang

View Bio

Michael L. Penncavage

View Bio

Management Team

Management Team

Jeffrey Pachter

President and CEO  |  View Bio

Carlene Armetta

Chief Marketing Officer (CMO)  |  View Bio

Tyson Blackburn

Chief Lending Officer (CLO)  |  View Bio

Tavis Briechle

Chief Financial Officer (CFO)  |  View Bio

Diane Slifstein

Chief Servicing Officer (CSO)  |  View Bio

George Cacchiani

VP, Information Technology & Facilities  |  View Bio

Daniel Gundersen

Director of Internal Audit  |  View Bio

Ellie Macina

Director of Business Systems  |  View Bio

Matthew White

Treasurer  |  View Bio

A Message From the President and CEO

Quorum Federal Credit Union President and CEO Jeffrey Pachter

The word “Quorum” means a select group, a name that has come to signify who we are as a credit union, who our members are, and the exclusivity of advantages that come with membership. From a small group of Kraft Employees amid the Great Depression who decided they could do better, to a forward-thinking, technology-based online credit union serving members across the country, Quorum remains a credit union dedicated to helping its members save and grow money together, all while they experience—and benefit from—the Credit Union Difference.

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Our History.

Helping members for 90 years, in the pursuit of their happiness. From a small cooperative effort to a nationwide powerhouse of over 65,000 members strong. Thousands of people just like you—saving and growing money together. So that we may all enjoy greater financial clout.


Of, by, and for the employees.

In the midst of the Great Depression, when banks were failing and personal savings were being lost as a result, a group of Kraft employees in Chicago, IL decided they could do better. Kraft Employees Credit Union was formed "of, by, and for the employees." The concept was that saving together under one roof would provide more financial clout for all members, big or small.


General Foods gets on board.

General Foods employees in NYC devised a similar goal: “to pay as large a dividend to shareholders as possible and, at the same time, make loans available to members at the lowest possible rates.” In its first year, General Foods Federal Credit Union (GFFCU) saw 324 members, $6,374 in assets and a net income of $349.


Once a member, always a member.

In 1981, the motto "Once a member, always a member" was adopted by General Foods Federal Credit Union, guaranteeing membership for life, regardless of a career change, retirement, move or change in household.


ATMs enter the picture.

GFFCU installed its first ATM machines, extended membership eligibility to lifetime status, and broadened membership to Philip Morris employees. This was the year Philip Morris purchased Kraft Foods, setting the stage for a merger between General Foods Federal Credit Union and Kraft Employees Credit Union several years later.


The Quorum Name.

In June of 2005, the Credit Union opened its doors to additional Select Employee Groups (SEGs), causing a surge in membership to 41,000 and assets to $537M. In December 2005, the Credit Union changed its name to Quorum Federal Credit Union to reflect its growth beyond its corporate roots.


Game-changing growth.

Quorum launched the Vacation Ownership Funding Company to expand its reach into the vacation interval industry, and partnered with CU Student Choice, helping undergraduate students bridge the gap between total education costs, and traditional financial aid. By the end of the year, Quorum had helped over 50 students go to college, and loaned over $500,000.


New brand, website, and online banking.

In March 2014, Quorum launched a new brand platform, corporate website and online banking service, incorporating a new visual brand identity and logo—all focused on delivering a superior member experience.