Truth-In-Savings

Effective July 1, 2024 PART I. GENERAL TERMS AND CONDITIONS A. Definitions For purposes of this Disclosure, the following definitions apply:

1. Automated Clearing House (ACH) is an electronic network for financial transactions in the United States Credits and debits through this network are made to accounts through Electronic Funds Transfer ACH credit transfers include direct deposit payroll and vendor payments ACH direct debit transfers include consumer payments on insurance premiums and mortgage loans.
2. Business Day means Monday through Friday, excluding Federal and Credit Union holidays.
3. Cashier’s check means any check, which is subject to all of the following:a The check is drawn on a depository institutionb The check is signed by an officer or authorized employee of the depository institution
4. The check is a direct obligation of the depository institution 4 Certified check means any check with respect to which a depository institution certifies the following: a The signature on the check is genuine Authorized Parties b The depository institution has set aside funds that are equal to the amount of the check and will be used only to pay that check
5. Electronic Funds Transfer (EFT) refers to computer-based systems that are used to perform financial transactions electronically Electronic Funds Transfers (EFTs) are deposits to, withdrawals from, or transfers between accounts, which are not originated by check, draft or similar paper instrument and include transactions sent via Automated Clearing House (ACH), preauthorized transfers, Bill Payment transactions, debit card transactions at a merchant location or other electronic means.
6. First endorsed means any check endorsed and being deposited by the first payee.
7. Item and Instrument mean a check, negotiable order of withdrawal, warrant or money order
8. Official Bank check means any check issued by a depository institution and drawn on another depository institution
9. Personal check means any check drawn on the account of a natural person
10.  Rate Sheet or Fee Schedule refers to the Credit Union-published dividend rates, account requirements and fees This information may be found on the Credit Union website at quorumfcuorg, or may be  requested at a Quorum Federal Credit Union Service Center or through the Member Service Team at (800) 874-5544 or (914) 641-3700
11.  Third party means any check payable to and being deposited by someone other than the first payee

B. All Accounts 1) Membership Requirements and Terms of Agreement 2) Examination of Statements and Records Members shall exercise reasonable promptness in examining account statements and promptly notify the Credit Union of any unauthorized transaction including, but not limited to, alteration of an item or an unauthorized signature If there is a failure to uphold these duties, members will be precluded from asserting their unauthorized signature or any alteration if the Credit Union either proves it suffered a loss because of the member’s failure, or pays on another item presented by the same wrongdoer if the payment was made before the Credit Union was properly notified. Notification must be given within sixty (60) days of the statement If the member fails to uphold these duties, but can prove that the Credit Union failed to exercise ordinary care in the payment of the relevant items, the above preclusion will not apply and the loss will be allocated between the Credit Union and the member to the extent their respective actions contributed to the loss. 3) Termination of Account, Service Limitations and Closure of Suffixes 4) Authorized Parties 5) Changes in Personal Information Members are required to notify the Credit Union promptly of any change of address or other contact information by telephone at (800) 874-5544 or (914) 641-3700, in writing or by updating their contact information directly through online banking Any account for which mail is returned to the Credit Union due to an invalid address, may be charged a fee (refer to the Credit Union Fee Schedule)The Credit Union is not obligated to forward any mail based upon a forwarding address request with the United States Postal Service. 6) Transactions and Account Documentation 7) Taxpayer Identification Numbers (TIN) and Backup Withholding 8) Security of Account Information Refer to Part V, Privacy Notice. C. INDIVIDUAL AND JOINT ACCOUNTS

1. If there is more than one owner, all agree with each other and with the Credit Union that all funds shall be owned by all account owner(s) jointly regardless of their net contributions with a right of survivorship and shall be subject to withdrawal or receipt by any of the account owner(s) Any such payment shall be valid and shall discharge the Credit Union from any liability
2. The Credit Union is not obligated to inquire as to the source of funds received for deposit to a joint account or to inquire as to the proposed use of any funds withdrawn from the account for the purpose of establishing net contributions
3. No transfer of voting rights or other membership privileges are permitted by virtue of a transfer of savings between owners
4. Joint ownership of an account does not constitute Credit Union membership Joint owners may be non-members Joint owners may apply for membership under their own TIN provided they are within the field of membership
5. Any or all of the available funds on deposit in a Savings or Term Savings account may be pledged, as collateral security for any loan(s), subject to the Credit Union’s policies and procedures
6. A right of survivorship arising from the express terms of a joint account cannot be changed by a will
7. The actions of one account holder bind all other account holders Primary and joint owners are equally responsible for any debt or loss incurred by the Credit Union Collection attempts, should they be necessary, may be made against any owner, including reasonable legal fees if action is commenced for collection
8. No one but a primary account holder can close an account or make changes to account records, including changing the primary member’s address or personal identifying information Additionally, only the  primary account holder can change the security settings for an account including a Personal Identification Number (PIN) or password
9. With the exception of when the joint owner is deceased, joint owners can be removed from savings account suffixes by submitting a Membership Change Form Checking account suffixes must be closed

D. TOTTEN TRUST ACCOUNTS

1. For Totten Trust Accounts, the trustee(s) declare(s) that the account is, and any and all sums credited to such account are and shall be, held by a member (as joint tenants and equally, regardless of net contributions with right of survivorship if there is more than one trustee), in trust for the Beneficiary(ies) named on the Membership Application or other approved Credit Union documentation The trustee reserves the right to: (1) have dividends declared on said account paid; and (2) revoke such trust in whole or in part, at any time or times by executing and delivering a request for withdrawal or pledge of funds of the whole or part of such account, and such trust shall be revoked as to the whole or part to which such request relates
2. In the event of death or, if the account is held by more than one person, the death of the survivor, then and only then, the Credit Union shall pay such account balance(s) to the Beneficiary if then living (if more than one Beneficiary is designated then equally to those Beneficiaries living at the date of death or the death of survivor(s)); but if no Beneficiary is living at the date of death or the death of survivor(s), the Credit Union shall pay such account balance(s) to the estate of the survivor(s) There is no right of survivorship between beneficiaries 3 Any or all of the available savings on deposit in the account may be pledged as collateral security to any loan(s) subject to the Credit Union’s policies and procedures

E. CUSTODIAL ACCOUNTS

1. The transferor/custodian may open an account as custodian for the minor named on the Application Form under the New York Uniform Transfer to Minors Act (UTMA) pursuant to the Credit Union’s policies and procedures The transferor/custodian must be a member of the Credit Union and the minor must be eligible for membership The transfer of money to the minor named on the Custodial Account application, which transfer shall be deemed to include all dividends and any future additions thereto, is irrevocable and is made in accordance with and to include all provisions of the law now in effect or hereinafter amended
2. Any of the savings on deposit in the account cannot be pledged as collateral security for any loan(s)
3. The successor custodian named on the Application Form shall serve if the primary custodian should be unable to act as custodian because he/she resigns, dies or becomes legally incapacitated
4. Only one person can act as custodian on all suffixes that are listed under the same account number
5. Only the custodian can close and/or transfer funds out of this  account until the minor reaches the age of majority
6. Once a minor reaches the age of majority under NY UTMA (21 unless otherwise requested in accordance with Credit Union procedures), the minor is legally entitled to the balance in a UTMA account The account will be converted to an individual account, with ownership transferred to the Minor within 30 days of reaching the age of maturity At this point the account will no longer have a Custodian assigned to it If the primary owner (former Minor) would like to set up joint ownership on the newly converted account, they must complete the Joint Owner Application

F. FIDUCIARY ACCOUNTS

1. 1 A fiduciary on a fiduciary account may not pledge any of the savings on deposit in the account as collateral security for any loan(s)
2. If the account is blocked, written receipt must be filed with the court including an agreement with the Credit Union that the money in the account, including any earnings thereon, shall not be withdrawn except upon court order

PART II. TERMS AND CONDITIONS OF ACCOUNTS A) DISCLOSURE FOR CHECK CLEARING POLICIES, AVAILABILITY OF FUNDS AND COLLECTION OF ITEMS The Credit Union’s Funds Availability Policy complies with Federal Reserve Board, Regulation CC, Availability of Funds. 1) Same day availability Generally, the Credit Union makes the following types of deposits made in person or through Electronic Funds Transfer (EFT) available on the same day of deposit: Cash; all Electronic Funds Transfer (EFT) items excluding deposits made through Quorum’s Online and Mobile Banking External Transfers service; Cashier’s checks, Certified checks, Sponsor-related Corporation Payroll checks, Federal, State, and Generally, the Credit Union makes the following types of deposits made in person or through Electronic Funds Transfer (EFT) available on the same day of deposit: 2. Deposits made using an ATM or through the Mobile Banking Service For accounts opened more than 30 days, cash deposits at a non-Quorum ATM, and all check deposits made at any ATM (Automatic Teller Machine) or through the Mobile Banking Service may have the first $2,500 made available on the day of deposit Amounts greater than $2,500 may be made available on the second Business Day following the day of deposit All funds from cash deposits at a Quorum-owned ATM will be immediately available 3. Checks Drawn on Another Financial Institution Checks cashed by Credit Union members drawn on another bank may have the availability withheld of a corresponding amount of funds that are already in the member’s account Those funds will be available at the time funds from the check the Credit Union cashed would have been available if deposited 4. Deposits (transfers) made using Quorum’s Online and Mobile Banking External Transfers service Deposits made using Quorum’s Online and Mobile Banking External Transfers service may have the first $2,500 made available on the same day of deposit For Deposits greater than $2,500, funds in excess of $2,500 may be made available on the third Business Day following the day of deposit 5. Member Liability for Deposited Items Even after the Credit Union has made funds available and those funds have been withdrawn, the member is responsible for deposited checks that are returned unpaid and for any other problems involving the deposit 6. Longer Delays May Apply Funds deposited by check may be delayed for a longer period under the following circumstances: a. The account is considered a New Membership account (see Special Rules for New Members) b. The Credit Union believes a deposited check will not be paid c. The check is being re-deposited after being returned unpaid d. The account has been overdrawn six (6) or more separate or consecutive Business Days within six (6) months e. Checks deposited exceeding the large dollar deposit amount (as determined by Regulation CC) on any one day. f. The funds were deposited at a Quorum Federal Credit Union ATM, on a non-Business Day These items will not be processed until the next Business Day g. An emergency condition exists h Mobile deposits total more than $2,500 on any one day The Credit Union will notify the member by mail or e-mail if there is a delay in the ability to withdraw funds for any of these reasons, and when the funds will be available Funds associated with letters b through d above will generally be available on the 7th, business day Funds associated with letters e and g above will generally be available on the 5th or 11th day respectively for all checks 7. Special Rules for New Members a. In some cases the Credit Union will accept initial funding of an account(s) by Electronic Funds Transfer (EFT) and/or credit/ debit card The Credit Union will collect these funds by originating the debit transaction through a third-party service provider Upon receipt, these funds will be made available b. For the first thirty (30) calendar days after a new membership account has been funded, the policy for same-day availability may not apply; the following rules do apply:

• All cash and the following first endorsed checks that are made in person to a Credit Union employee: Cashier’s checks, Certified checks, Sponsor-related Corporation Payroll checks, Federal, State, and Local Government checks, Official Bank checks, Postal Money Orders, Traveler’s Cheques and checks drawn on the Credit Union are available on the day of deposit
• All wire transfers and other items deposited by Electronic Funds Transfer (such as direct deposit and ACH origination) are available on the day of deposit
• Checks drawn on the Credit Union that are not deposited in person will generally be available by the second business day
• For Deposits made using Quorum’s Online and Mobile Banking External Transfers service, all funds will be held until the fifth Business Day after the day of deposit
• For all other deposits, all funds will be held until the fifth Business Day after the day of deposit

8. Special Rules For Foreign Items/Collection Items:

a. Certain items, such as insurance drafts, dealer drafts will be handled as a Collection item Additionally, if certain other deposited items cannot be  processed through the normal check processing system, the Credit Union, as an agent, may send them for collection These collection items include: damaged or mutilated items; checks with provisional instructions or restrictive endorsements; and not payable through a US bank; checks not payable in US dollars; and items not properly encoded with MICR numbers located at the bottom of the check. b. When an item submitted for collection is finally and irrevocably paid, the account will be credited. c. Collection items are subject to the Credit Union’s Fee Schedule Collection items may be subject to payor bank fees. PAYMENT OF DIVIDENDS AND SPECIFIC ACCOUNT CONDITIONS 1. Frequency of Payment and Conditions The frequency and conditions upon which dividends are paid are in accordance with the Bylaws of Quorum Federal Credit Union and  are paid as permitted by the Federal Credit Union Act and applicable regulations Dividends begin to accrue on the business day you deposit non-cash items (eg, checks) 2. Calculation The Credit Union uses the daily balance method to calculate dividends This method applies the applicable daily periodic rate to the balance in the account each day Dividends accrue on a 365-day basis beginning on the date of deposit and ending on the date of withdrawal  Dividends are accrued daily and compounded and posted monthly unless specified in product disclosures sent at the time of account opening Paid  dividends remaining on deposit will earn dividends at the same rate on the same terms Current dividend rates and balance requirements to open accounts and earn dividends are disclosed on the Credit Union Rate Sheet Federal Law prohibits the guarantee of dividends since dividends are based on available earnings at the end of the dividend period 3) SAVINGS ACCOUNTS All Credit Union savings accounts are variable rate accounts, meaning the dividend rate and annual percentage yield may change after the account is opened. Dividends are earned on balances as disclosed on the Credit Union Rate Sheet and are posted monthly The dividend rates are subject to change daily and are established by Credit Union Management. Refer to the Credit Union Rate Sheet for current rates Product offerings may change from time to time at the sole discretion of the Credit Union a) Basic Savings Account: Conditions: The minimum balance required to open and to maintain active status and membership is defined on the Rate Sheet b. Holiday Club Account: Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet The Holiday Club Account renews automatically each year Dividends and principal deposits are disbursed each year in October The funds will automatically transfer into a Basic Savings account There is a fee for early withdrawals (refer to the Credit Union Fee Schedule) c. Name-Your-Own Savings Account (Secondary Savings) Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet d. Money Management Account: Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet e. HighQ Savings Account: Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet f. High Marq Savings Account: Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet g. Living Trust Account: The Credit Union will open Trust Accounts that meet all Credit Union requirements It is your responsibility to seek legal counsel in reference to opening this type of account

1. Individual Retirement Account (IRA):

Dividends and conditions: See IRA Simplifier and Agreement when issued (1) Member may not pledge any of the savings on deposit in an IRA as collateral security for any loan(s) (2) Certain Federal and State penalties may apply to amounts withdrawn from an IRA These are set forth in the applicable Federal and State laws and regulations (3) There is an administration fee for all premature withdrawals prior to age 59 1/2 and outgoing transfers to another institution as set forth in the Credit Union Fee Schedule 4. TERM ACCOUNTS The Credit Union offers Regular Term Accounts with maturities of 3, 6, 12, 18, 24, 36, 48 and 60 months These accounts will automatically renew at maturity for the same period as the original term unless the funds are withdrawn at or before maturity Additional funds cannot be added to the term account after account opening At times the Credit Union may offer Promotional Term Accounts (maturities outside of the Regular Terms or terms with special features such as a rate step up or option to step out) These accounts will automatically renew at maturity for the regular term closest to the original term rounded upward unless the funds are withdrawn at or before maturity The Credit Union will send out notifications at least thirty (30) days before the maturity date and will offer a seven-calendar-day grace period The Credit Union will send out notifications at least thirty (30) days before the maturity date and will offer a seven-day grace period beginning on the date of maturity, in order to make changes to the account Withdrawals: The principal invested in any term account may not be withdrawn until maturity If the Credit Union allows a withdrawal of principal prior to maturity, there will be a penalty for any amount withdrawn (refer to the Credit Union Fee Schedule) If the withdrawal causes the principal to fall below the minimum balance required, the term account will be closed and the member will receive the balance less the appropriate penalty There is no penalty when the withdrawal follows the death of the primary owner of the account a. Term Savings Account: Dividends: Dividends are paid on all funds on deposit for each day the member maintains a balance and are posted monthly Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet b. IRA Term Savings Account: Dividends: Dividends are paid on all funds on deposit for each day the member maintains a balance and are posted monthly Conditions: The minimum balance required to open and maintain active status is defined on the Credit Union Rate Sheet 5. CHECKING ACCOUNTS The Credit Union is neither obligated to, nor liable for, refusal to pay funds from this account when the account has insufficient funds available or against a stale item (an item presented for payment six (6) months or more past its issue date)

• The Credit Union may pay and charge to an applicable account items drawn by and payable to any persons or organizations that were authorized by providing the magnetic-ink character recognition (MICR) number and account information verbally or otherwise provided there are sufficient and collected funds in the account to pay such items The Credit Union’s rights with respect to such items shall be the same as if it were an item drawn and signed by the member
• The Credit Union may transfer funds from other Credit Union accounts to pay items A fee will be assessed as set forth on the Credit Union Fee Schedule
• The Credit Union may pay and charge to an applicable account an electronic check conversion (ECK), which is a one-time electronic transfer from a member’s account initiated by a check or draft where it is used as a source of information The Credit Union’s rights with respect to such items shall be the same as if it were an item drawn and signed by the member
• The Credit Union may process and accept checks according to the Check Clearing for the 21st Century Act (Check 21) This law allows the recipient of a paper check to create a digital version, thereby eliminating the need for further handling of the physical document For further information refer to Part II, Terms and Conditions of Accounts, Substitute Check Disclosure
• If the Credit Union has made a good faith payment to a holder, the Credit Union may charge the member’s account according to the original terms of the check or Automated Clearing House (ACH) entry
• Authorized account holders may place a Stop Payment of any check (except certified and Cashier’s checks as described in Part I Terms and Conditions Applicable to Ownership, Transactions and Account Documentation) payable against that account, provided such order is timely and affords the Credit Union a reasonable opportunity to place the Stop Payment order on its system prior to the check clearing the account There is a fee associated with Stop Payments (refer to the Credit Union Fee Schedule) If a Stop Payment order is placed on a check number that includes the dollar amount of the transaction, the Credit Union will also place an Electronic Funds Transfer (ACH) Stop Payment order for the same dollar amount in case the check is presented through Electronic Funds Transfer There is no fee for an ACH Stop Payment under this circumstance The Credit Union will mail or e-mail a confirmation notice of the Stop Payment If there are any questions regarding the Stop Payment or to remove the Stop Payment request, contact the Credit Union immediately by calling (800) 874-5544 or (914) 641-3700 If there are insufficient funds to cover the Stop Payment fee, the account balance will be brought negative
• If the Credit Union does not properly complete a Stop Payment on time according to our agreement with you, the Credit Union may be liable for your losses or damages However, there are some exceptions The Credit Union will not be liable, for instance:
• If you provide less than three (3) business days for an ACH Stop Payment order prior to the transaction effective date
• If the date of the Stop Payment order is greater than six (6) months before presentation of the item for payment, unless the Stop Payment order has been renewed
• If the information provided to the Credit Union to process the Stop Payment order is incorrect
• If circumstances beyond the Credit Union’s control prevent the transfer, despite reasonable precautions taken
• There may be other exceptions stated in our agreement with you
• The Credit Union may without liability accept, pay, guarantee or charge items to an account in any order. In the event an item is returned in error, liability shall be limited to the amount of the check In the event of a returned check or other debit on an account, the Credit Union’s determination of whether sufficient funds exist in the account may be made at any time between the time the check is received and the time it is returned
• In the event an item is presented on a checking account and is delayed or misrouted due to markings placed on the check by the member or endorser, the member will hold the Credit Union harmless and indemnify it from any liability
• Member agrees that overdrafts, if paid in excess of funds in any loan or savings account, are payable on demand If overdrafts are to be covered by a transfer of funds from any of the member’s other Credit Union accounts, such transfer(s) will generally be made only if there are sufficient funds on deposit at the time of transfer The member understands that for each overdraft or transfer, the accounts will be assessed a fee as set forth in the Credit Union Fee Schedule
• Funds in a checking account may not be pledged as collateral security for any loan(s)
• The Credit Union must be notified immediately if checks are lost or stolen
• As a convenience, the Credit Union may submit the initial order and reorders for personalized checks to a check vendor The check vendor will mail the checks either directly to the member and the cost of the delivered checks ordered, plus applicable sales tax and delivery charges, will be charged to the corresponding checking account
• The Credit Union is not responsible for any delays or errors in processing a check order due to the quality of the checks or the MICR encoding that appears on the checks
• This is a truncated checking account Checks are provided with carbonless copies, and are not returned with statements Check copies are available through Online Banking free of charge or mailed to you by request for a fee (refer to the Credit Union Fee Schedule) If the checks were not ordered through the Credit Union’s check vendor, the Credit Union is not responsible for the quality of any check copy received
• The Credit Union may charge against an account a postdated check at the time it is presented for payment or deposit
• Any checking account can be closed without prior notice for insufficient funds (NSF) activity, maintaining a negative balance or any reason In addition, account activity can be reported to a consumer reporting agency
• All signors must be sixteen (16) years of age to maintain any checking account Signors below the age of majority (18) must have a joint owner on the account that is at least the age of majority (18)
• A substitute check is the legal equivalent of an original check and the consumer recredit rights apply when a consumer in good faith believes that a substitute check was not properly charged to their account
• Joint owners may not be removed from Checking account suffixes Checking account suffixes must be closed

a. QClassic Checking Account (formerly Regular Checking Account): Dividends: No dividends are paid Conditions: The minimum balance required to open and maintain active status is $0.01 b. QChoice Checking Account: Dividends: Dividends are paid on all funds on deposit and are posted monthly This is a variable rate account Conditions: The minimum balance required to maintain active status is $0.01; however, QChoice checking accounts will be assessed a maintenance fee each month* that the account does not meet the following requirements:

• Minimum Direct Deposit or Minimum Average Daily Balance*
• eStatements

*The monthly maintenance fee and minimum Direct Deposit and minimum Average Daily Balance amounts are set forth on the Credit Union Fee Schedule Account Benefits: 1. ATM Fee Refund: QChoice checking accounts will be refunded up to a set amount per month for ATM fees (including but not limited to Quorum usage fees and ATM surcharges from other Financial Institutions) The ATM Fee Refund amounts are set forth on the Credit Union Fee Schedule Quorum Federal Credit Union makes its best effort to identify those ATM fees eligible for refund, based on information it receives from MasterCard and ATM networks In the event that you have not received a refund for a fee that you believe is eligible, please call our Member Service Team for assistance at 800-874-5544 2. Overdraft Transfers from Savings Automatic Fee Refund: QChoice checking accounts will be refunded the current Overdraft Transfer from Savings Automatic Fee as set forth on the Credit Union Fee Schedule when funds are transferred from an applicable/designated overdraft source to cover applicable transactions Quorum has the right to set forth minimum and/ or maximum refund amounts c. Checking Rewards Account: Dividends: Dividends are paid on all funds on deposit and are posted monthly This is a variable rate account Conditions: The minimum balance required to maintain active status is $0.01; however, Checking Rewards accounts will be assessed a maintenance fee as set forth in the Credit Union Fee Schedule each month that the account does not meet the following requirements:

• Direct Deposit
• eStatements

d. Q Plus Checking Account: Account Requirements:

• Monthly direct deposits with a total aggregate balance of $500
• eStatements

QPlus checking accounts will be assessed a maintenance fee each month that the account does not meet the Account Requirements. The monthly maintenance fee for QPlus is outlined in the Credit Union Fee Schedule. Dividends: Dividends are paid on all funds on deposit and are posted monthly This is a variable rate account. The minimum balance required to maintain active status is $0.01. 5-Day Early Access to Direct Deposits: This feature is only available for Quorum members with a QPlus Checking Account. In order to establish access to this feature, two direct deposits with an aggregate total of at least $500 coming from the same funding source and enrollment in eStatements must be established within 90 days of account opening. It may take two cycles for the early access to direct deposits to take effect. Early Access funds will be credited to your account up to 5 days prior the date scheduled by the payor and is subject to change at any time. Quorum does not guarantee that any direct deposits will be made available before the date scheduled by the payor, and early availability of funds may vary between direct deposits from the same payor Quorum shall have no liability for payments returned as a result of insufficient funds, overdrafts or any other payment failure due to reliance on Early Access funds. Early availability of your direct deposit is not guaranteed and may vary from deposit to deposit. There is a maximum of two direct deposits that will be eligible for Early Access and a maximum of $10,000 per direct deposit will be advanced. In the event an account has more than two different direct deposits, Quorum reserves the right to determine which two are eligible for Early Access Funds availability depends on meeting the requirements mentioned above and is subject to any additional limitations set on early availability of funds, including, but not limited to standard fraud prevention screening. The criteria we use for making funds available early are determined in our sole discretion, based on confidential criteria necessary for maintaining the security of your account and our payment services and is subject to change without notice. Not all direct deposits are eligible for 5 Day Early Access Eligible deposits are electronic deposits made through the Automated Clearing House (ACH) to your personal account including but not limited to items such as your payroll, pension, and government benefit payments. Other deposits or credits to your account, such as deposits of funds from person-to-person payment services (eg, Zelle®, Venmo, or PayPal transfers), check or mobile deposits, and other online transfers or electronic credits are not eligible for early access Interest on your incoming direct deposit will begin accruing on the business day we receive credit for the deposit from your payor’s bank. Early Access advance amount will be debited from your account once the direct deposit has posted. Beginning two (2) business days after the deposit date scheduled by the payor, you are responsible for any negative balance that results from the usage of Early Access funds and the subsequent debit in accordance with our Truth in Savings Agreement. Quorum reserves the right to revoke Early Access to funds for any reason and at any time. You will not be charged with any overdraft of non-sufficient funds fees on this account. QPlus Checking comes with two levels of overdraft protection at no cost to you: automatic overdraft transfers and Standard Courtesy Pay. The automatic overdraft transfers feature authorizes Quorum to transfer funds from any of your eligible existing Quorum savings/checking accounts to your QPlus Checking account to cover transactions that cause your account to go negative. Unlimited ATM Fee Reimbursements: ATM fees incurred will be reimbursed and will be automatically deposited into your account on the 2nd business day of the following month. e. QBoost Checking Account: Dividends: Dividends are paid on all funds on deposit and are posted monthly based on qualifications. This is a tiered, variable rate account; see the Credit Union Rate Sheet for details. Qualifications: The minimum balance required to maintain active status is $0.01. The rate earned on your account is determined when the account meets the following requirements:

• Minimum total Direct Deposit of $500
• Ten (10) or more debit card purchases that post and settle per statement period. Please note that not all transactions are posted the same day they are conducted. ATM transactions and deposits/credits do not count toward the debit card transaction qualification.

If the account does not meet the requirements, it will earn the current Basic Savings account rate. Paper statement fee: QBoost checking accounts not enrolled in estatements will receive a fee as outlined in the Credit Union Fee Schedule. f. Business Account:

• In order to open a Business Account, a Business Account Application, Business Account Agreement Form, and W-9 form must be completed
• Any signors listed on the documents will be considered signors of the entire account with equal rights to withdrawals and deposits
• A completed “Resolution Form to Change Person(s) Authorized on Business Accounts” is required for all requests for changes to signors
• There can be transfers or other activity between this account and any other Credit Union deposit accounts, subject to Credit Union rules and requirements
• All persons authorized on the account must be at least eighteen (18) years of age to maintain a Business Account
• There can be no Checking Reserve Overdraft Line-of-Credit attached to this type of account
• Each month the account will be assessed a maintenance fee as set forth in the Credit Union Fee Schedule

g. Courtesy Pay Disclosure  1) Service Description Courtesy Pay is a service whereby the Credit Union may honor and pay checks, Electronic Transfers (ACH) or items by other electronic means such as ATM and Check Card transactions as designated by the Credit Union drawn against insufficient funds so that these items presented against a membership account are not returned unpaid. 2) Eligibility and Terms and Conditions of Courtesy Pay A qualifying membership account must be open for thirty (30) days in order to be eligible for this service. Paper or online notices will be sent for each occurrence when the items are paid. Courtesy Pay will only be applied at the Credit Union’s discretion and when there are insufficient funds in a checking account after applying other overdraft sources (including any loan, line-of-credit or linked accounts) to cover the negative balance. The Credit Union’s Courtesy Pay service is a non-contractual courtesy and is discretionary. It is not an obligation of the Credit Union and the Credit Union may refuse to provide the service on any checking account at any time. There is no contractual right to Courtesy Pay and payment of an item is not guaranteed under the Courtesy Pay service. Courtesy Pay may provide certain account holders in “good- standing,” as determined by the Credit Union in its sole discretion, with the ability to overdraw their personal checking account up to an amount determined by the Credit Union. The amount that an account may be overdrawn shall be in all cases subject to the Credit Union’s discretion. However, as a general guide, and not by way of any contractual agreement, the categories of Courtesy Pay to consider are: In the event that the Credit Union elects to extend Courtesy Pay, the account must be brought back to a positive balance, (i.e., greater than zero (0)), within thirty-two (32) calendar days. Failure to do so will affect future Courtesy Pay privileges and could result in account closure. The Credit Union has the right pursuant to its statutory lien and can charge against any balance in any accounts, to recover funds paid through this service. For further information, refer to Part I. Terms and Conditions Applicable to Ownership, Membership Requirements and Terms of Agreement. The Credit Union is not obligated to pay any item presented for payment if the account does not contain sufficient collected funds. However, the Credit Union may pay such an item as a non- contractual courtesy if the account is maintained in good standing, which is at the Credit Union’s discretion and may include such things as:

• Making regular deposits sufficient to cover transactions;
• Bringing the account to a positive balance at least once every thirty-two (32) days or less;
• Not causing the Credit Union a loss;
• Not having any delinquent obligations;
• No legal orders, garnishments, executions, levies, or information subpoenas including bankruptcy notices;
• Not engaging in suspicious or abusive activity; and,
• Maintaining a minimum balance requirement as defined on the Rate Sheet in the Basic Savings account.

Generally, the Credit Union will not pay an overdraft in excess of $1,000. These limits generally include Paid Non-Sufficient Funds Fees (Paid NSF Fees). Our general policy is to post items throughout the day and to post credits before debits. We process items in the order they are received; however, because of the many ways we allow you to access your account, the posting order of individual items may differ from these general policies. Holds on funds (described herein) and the order in which transactions are posted may impact the total amount of Courtesy Pay or Insufficient Funds (NSF) Fees assessed. 4) Enrollment Courtesy Pay Standard service for checks and ACH transactions does not require member enrollment; however, members must enroll (opt-in) for everyday ATM and Check Card transactions. Recurring Check Card transactions do not require enrollment. Members who opt in must have a valid mailing address to receive a confirmation notice in the mail. By request, an account can be removed from future Courtesy Pay Standard services. To remove Courtesy Pay Standard service, you may complete and submit the applicable form via the Online and Mobile Bank Service or contact our Member Service Team at (800) 874-5544 or (914) 641- 3700. The Credit Union will accept Courtesy Pay Standard enrollment and discontinuation instructions for a Joint Owner on a checking account. If you receive a direct deposit of funds with a statutory protection such as your Social Security payment into your checking account and do not want Courtesy Pay Standard eligibility, you will need to contact us in order to formally stop paying your overdrafts. 5) Service Limitations and Termination of Service This service is available, at the Credit Union’s discretion, on all checking accounts in good standing. The Credit Union may limit the number of accounts per account holder or per household. The Credit Union reserves the right to not approve any overdrafts against any account until the account can be verified as being maintained in good standing. The Credit Union reserves the right to change or terminate the Courtesy Pay program at any time without any advance notice. 6) Account Fees For items paid using Courtesy Pay, the account will be charged a Paid Non-Sufficient Funds Fee (Paid NSF Fee) per item as set forth in the Credit Union Fee Schedule. If the Credit Union chooses not to pay checks, electronic transfers, or items by other electronic means, the account will be subject to an Non-sufficient Funds (NSF) or Negative Balance fee (when applicable) as published in the Credit Union Fee Schedule. Your periodic statement will separately disclose the total fees charged on your account for paying overdrafts and returning items unpaid for the statement period and for the calendar year-to-date. For questions, call our Member Service Team at 800-874-5544, Monday through Friday, 8:30 a.m. - 7:00 p.m. (ET). f) Substitute Check Disclosure Substitute Checks and Your Rights i) What Is a Substitute Check? To make check processing faster, federal law permits banks to  replace original checks with “substitute checks” These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check The front of a substitute check states: “This is a legal copy of your check You can use it the same way you would use the original check” You may use a substitute check as proof of payment just like the original check Some or all of the checks that you view through use of the Online Banking service or receive back from us by request may be substitute checks This notice describes rights you have when you receive  substitute checks from us The rights in this notice do not apply to  original checks or to electronic debits to your account However, you have rights under other law with respect to those transactions  (2) What Are My Rights Regarding Substitute Checks? In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check) The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (eg, Non-sufficient Fund Fees) Under this procedure, the amount of your refund is limited to the amount of your loss or the amount of the substitute check, whichever is less You also are entitled to interest on the amount of your refund if your account is an interest-bearing account If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law If you use this procedure, you may receive up to $2,500 of your refund (plus interest if your account earns interest) within ten (10) business days after we receive your claim and the remainder of your refund (plus interest if your account earns interest) not later than forty-five (45) calendar days after we receive your claim We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account. (3) How Do I Make a Claim for a Refund? If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact the Credit Union at (800) 874-5544 or (914) 641-3700 You must contact us within forty (40) calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances Your claim must include:

• A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect) ;
• An estimate of the amount of your loss;
• An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
• A copy of the substitute check and/or the following information to help us identify the substitute check: identifying information, such as the check number, the name of the person to whom you wrote the check, the amount of the check

PART III. SERVICE DELIVERY DISCLOSURES A) ATM CARD AND DEBIT MASTERCARD® AGREEMENT AND DISCLOSURE The following agreement covers the Quorum ATM Card (“ATM Card”), or World Debit MasterCard and Debit MasterCard (“Debit Card”)  issued Acceptance, retention, or use of the Quorum ATM or Debit Cards by any authorized person(s) constitutes the agreement as follows: 1. Service Description Subject to the capabilities and participating networks of a particular ATM or merchant, the card may be used to: a. Withdraw cash from linked checking, savings or Checking Reserve Overdraft Line-of-Credit. b. Transfer funds between linked checking and savings accounts. c. Deposit money in checking or savings accounts at Quorum ATMs or participating network ATMs that accept Quorum deposits (see ATM locator service). d. Purchase goods and services at participating merchants that accept MasterCard Purchases may be processed through ATM Networks (referred to as a “Debit” transaction with use of a PIN) or the MasterCard Network (referred to as a “Credit” transaction with use of a signature). e. Obtain “cash back” at a participating merchant using a “Debit” (PIN) transaction. f. Obtain balance information for linked checking and savings accounts.

2. Terms and Conditions Members agree:

a. To abide by the rules and regulations of Quorum and participating ATM and credit card networks, as may be amended from time to time, relating to use of the card; these rules and regulations are binding. b. The card is the property of Quorum and must be returned to Quorum immediately upon request. c. To a total cash withdrawal limit of $500 using your ATM Card and $1,000 using your Debit Card from all ATMs each day Higher limits may be available upon request based on account profile. d. To a limit of twenty (20) transactions each day for purchases using your debit card made through the MasterCard network. The PIN number issued is for security purposes The number is confidential and should not be disclosed to third parties or recorded on the card. f. That Quorum will pay out of an account the total amount of any transaction originated by proper use of the card. 3. Termination of Service This agreement may be terminated at any time by Quorum or by you, by giving written notice thereof and returning to Quorum all card(s) issued in connection with this agreement The card may be closed due to inactivity of 24 months or more at Quorum’s discretion without prior notification 4. Limits of Liability Lost/Stolen Card If an ATM Card or Debit Card has been lost or stolen,or the PIN has been compromised, contact Quorum’s Lost and Stolen Department immediately at (888) 918-7772 to report Reporting the loss immediately upon discovery can help minimize the financial impact on your accounts and allow Quorum to begin researching the disputed transactions as well as  attempt to recover funds Disputed or fraudulent activity must be reported within sixty (60) days after the statement issue date on which the activity appears A replacement card fee may  apply (refer to Quorum’s Schedule at quorumfcu.org) 5. Failure to Make Transfers Quorum is not financially responsible for any losses incurred due to the following situations:

• If, through no fault of Quorum, the account does not contain enough money to make the transfer
• If the transfer exceeds the credit line of the Checking Reserve Overdraft Line-of-Credit or exceeds amounts discretionarily paid under Courtesy Pay
• If the transaction is prevented by the policies, rules or limitations imposed by Quorum, from time to time, such as minimum deposit requirements or verification and collection of deposits
• If a non-proprietary ATM or POS terminal was not working properly or did not have enough cash
• If, due to circumstances beyond Quorum’s control, the transfer is prevented, despite reasonable precautions taken

There may be other exceptions stated in our agreement with you 6. ATM Transaction Fees Refer to Quorum’s Fee Schedule. ATMs not owned by Quorum may charge a fee for a balance inquiry, even if you do not complete a transaction 7. Foreign Transactions Purchases and cash advances made in foreign countries and foreign currencies will be billed in US dollars The conversion rate to dollars as well as foreign conversion fees, plus an International Service Assessment fee of 1% of the international transaction amount, will be made as of the date the transaction is posted to the Account in accordance with the operating regulations for international transactions established by MasterCard

8. Disclosure of Account Information to Third Parties Quorum will disclose information to third parties about accounts or transactions:

a. When it is necessary for completing transfers; or b In order to verify the existence and condition of an account for third party, such as a credit bureau or merchant; or c. In order to comply with government agency or court orders; or d. If Quorum has written permission; or e Pursuant to Quorum’s Privacy Policy 9. Documentation You can get a receipt at the time you make any transfer to or from your account using one of our ATMs or point-of-sale terminals Your electronic funds transfers will also be shown on your monthly account statement

10. Error Resolution

Refer to Part IV, Error Resolution B. ELECTRONIC FUNDS TRANSFER (EFT) AGREEMENT AND DISCLOSURE 1.) Service Description The transfers covered by this Agreement are: a.  The direct debit of funds, using the Automated ClearingHouse (ACH), from an account at another Financial Institution that allows electronic transfer transactions (hereafter ACH Origination Debits). b.  Preauthorized debits and credits initiated by the member and processed through the Automated Clearing House including deposits to, withdrawals from, or transfers between accounts, which are not originated by check (except an electronic check conversion (ECK) as described below), draft or similar paper instrument, and External Transfers and Bill Payment transactions made through the Online and Mobile Banking Service. c.  Transfers made through the Online and Mobile Banking Service using applicable user identification and/or authentication, including transfers from one Credit Union account to another authorized Credit Union account and loan and credit card payments to the Credit Union made from another Credit Union account. An ECK is a one-time Electronic Fund Transfer (EFT) initiated using information from a check A check would be provided to a merchant or other payee to use as a source of information to initiate an EFT from the member’s checking account as payment for goods or services The payee electronically captures the  routing, account and serial numbers from the check and initiates a one-time EFT from the member’s accounts This type of transaction is a transfer covered by Federal Reserve Board, Regulation E, Electronic Fund Transfers and deemed not to originate by a check. An Automated Clearing House system will be used if the Credit Union receives an ACH credit entry into its member’s account ACH credit entries will be governed by the rules of the National Automated Clearing House Association, which states that the ACH credit entry shall be governed by and construed in accordance with the laws of the State of New York. 2. Terms and Conditions Member understands that the funds for transfer to Quorum will be debited from the Financial Institution at the intervals stated in his/her request Member also acknowledges that the account debited is held either primarily or jointly by the member and the origination of these transactions (ACH transactions) to member’s Quorum account must comply with United States law a.  ACH Origination Debits may be initiated under this Agreement subject to the following conditions:

• These debits comply with the Financial Institution’s agreement, which may have additional and/or different transaction limits beyond the control of the Credit Union.
• There are sufficient funds in the account at the other Financial Institution

b.  ACH Credit and Settlement