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CUNA 2023 Diamond Award Winner

Financial Education

Save a Tree: Sign up for eStatements!

Manage your account easily at any time, wherever you are.

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By switching to eStatements, you can manage your account easily at any time, wherever you are. Plus, you’ll reduce mail and paper clutter on your desk… and help the environment!

Why Go Paperless?

It’s easier. View the same information that’s on your paper statement, without the paper clutter!

It’s safer. Decrease the possibility of mail fraud and identity theft: Your statements from the last 24 months will be safely archived in online banking. And, if you need statements older than 24 months, you can ask us to send them to you, any time.*

It’s more convenient. Receive monthly email notification when your eStatements are available and view them whenever you want. Should you need a hard copy, you can easily print it from home or call us to send you one.

Here’s How to Sign Up:

Depending on the products you have with us, you may need to access your statements differently for each product. Choose from the following:

For All Savings, IRAs and Checking statements:

  1. Log in to online banking or the mobile banking app.
  2. In online banking, select “Statements/Docs” under “Accounts.” (In the mobile app, select “More,” then Statements/Docs” under “Accounts.”
  3. Select the gear icon.
  4. Select “Online,” and then the Continue button.
  5. Accept the eDocs terms of use, then select the Save button.

That’s it; you are registered! You will now receive notification via email when a new statement is available.

Remember, you can choose to discontinue eStatements and go back to paper at any time. However, it may take several statement cycles before you receive your paper statement.

For First Mortgage statements:

Step 1: Register for Online Mortgage Access.

  1. Log in to your online banking account.
  2. Under “Accounts,” select First Mortgage’ to be directed to the mortgage center.
  3. From there, select “Register,” to start the registration process. You will need your 10-digit loan number (you’ll find this on the upper right corner of your mortgage statement), the last four digits of your Social Security or Taxpaper Identification Number (TIN), and your property’s zip code.

Step 2: Enroll in Paperless Billing.

  1. Log in to your online banking account and then navigate to the mortgage portal, or go to yourmortgageonline.com directly.
  2. Within the mortgage center, select “Settings,” then “Communications.”
  3. Turn on “Paperless Billing” and select “Update.” You will stop receiving your statements via mail.

For Home Equity Line of Credit (HELOC) statements:

  1. Log in to online banking.
  2. From the main screen, click on your HELOC account.
  3. Click on the “Make a Payment” tab above the loan transaction history.
  4. Click on “eDocs,” then “Enroll in Alerts.”
  5. Follow the prompts, then accept the disclosures to complete your request.

After you’ve enrolled in eStatements, you’ll be able to access your statements by clicking on “Document Center.”

For Credit Card statements:

  1. Log in to online banking.
  2. Under Pay, click on “Credit Card.”
  3. Once you’re in the credit card account portal, select “Go Paperless.”
  4. Follow the prompts, then accept the disclosures to complete your request.

For Student Loan statements:

  1. To receive your Student Loan statements online, please log in to your UAS (your loan servicer) account here to enroll in eStatements.
  2. Click on Settings, then Update Document Delivery.
  3. Choose Electronic Delivery, then check the Electronic Consent box to complete the process.

Comments Section

Please note: Comments are not monitored for member servicing inquiries and will not be published. If you have a question or comment about a Quorum product or account, please visit quorumfcu.org to submit a query with our Member Service Team. Thank you.

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CUNA 2023 diamond award trophy icon

CUNA 2023 Diamond Award Winner

Financial Education

Quorum derives no benefit from businesses in return for placement in this blog.

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